Southtowne Auto Mall

"Pros: had a very large selection of vehicles. Thats it. Cons: - Was told I should fill out a credit application before I even told the salesman what I was looking for. Normally you’d ask so you can at least check to see if you have what I’m looking for. I was told that’s “how we tell how serious you are”. Im ready to buy a car if you have one for a good price and what I’m looking for. - they found a RAV4 for us but were asking $3000 more than what the average going price was. Ouch. Average miles. Average condition. Nothing to justify that much over. - was told on the phone they would get close to what we were asking for our trade in. Then we were offered 40% of what we were asking. A laughable waste of time and I felt insulted. - was told my expectations of a vehicle were too high for our budget. Even though I showed the salesman several listing for exactly what we were looking for (Lexus RX) for a price we were willing to pay. Salesman brushed it off and kept telling me my expectations were unrealistic. - salesman played this stupid game where he asked me what price we would purchase the RAV4 at. I said a ridiculous low ball just to get him to understand we wanted to leave. He asked me to sign a paper saying if he got it approved, I have to pay for it. Of course he came back and said that wasn’t going to happen. Conclusion: this is the classic car dealership that everyone warns you about. Aggressive and silly salesmen. Overpriced vehicles. Dirt low offers for trade ins. Go literally anywhere else."

"They wont tell you the price, year or anything but will try to get you going for a ride and make you commmit for the car without giving any details. They force you almost to a point that it makes you wanna run away from them"

"As soon as I walked into the dealer they hit me upside the head with a bat and set me on fire. Very bad service."

"The salespeople here are completely incompetent I talked to one yesterday at 7:00 p.m. Mike told him that I had my mechanic scheduled for the morning and that I was planning on purchasing a vehicle they had on the lot I take time out of my day schedule everything with the mechanic and show up right at 9:00 to grab the car just to be told that it's sold last night when I was on the phone with mike. Terrible terrible customer service never buy a car here if you can since when you show up after scheduling with them they'll sell it anyways"

"Best place to buy a car! Especially at the Hyundai store. They have some new cards in! If you have not driven the palisade or the Genesis GV80 you should! Amazing amazing cars! I love them both. Go check them out! HYUNDAI SOUTHTOWNE!"