Ford Parts Department - Performance Ford Lincoln Bountiful 1800 South Main Street, Bountiful, UT 84010

"I went to another Ford dealer and was told that I would have to wait 6 weeks before they could fix a problem on our van. I dropped by Performance Ford and they had the part and scheduled me for an appointment 2 days later. The best part, they had it fixed in the time they estimated. I will be going to Performance for all future service. Very nice folks there!"

"I loved buying my truck from here, it was a great experience. However, I went in to get my tires rotated and oil changed, my appointment was 9 am. Had the truck in at that time. I was told since I was one of the first morning appointments that it would be quick, I was then reassured it would be around an hour. It took them 3 hours to do and then I had to go to the back myself to finally hear an update that my truck was just finished. Pretty disappointing."

"It was a good experience. Polite employees. Easy process. I really liked the video that gets sent to the car owner reviewing the whole service and assessing the condition of the vehicle. That was cool. If I had any suggestion, it would be for the dealership to add a free car wash on any service. At previous dealerships I've had service agreements with, everytime I took the car in for a service, they would give the car a quick exterior wash, which was a nice touch. But that certainly might be an unreasonable request, given how busy things are, not to mention the extra costs that could go along with that offering. Just a "nice to have" if it were available. Otherwise it was a very good experience with the dealership service department."

"Took my little car I have had for 10 years and they fixed her up very good. They are polite and seem pretty accurate. I was told by 3 other mechanics that it was a head gasket but when I took it into this place they told me it was the spark plugs and ignition coil. They changed it all and she runs great! I told Blake what the issues where and what needed to be done and he told me that is should let him check it out first (and the fee is $200 to diagnose BUT that fee goes toward your repairs) to make sure it was the head gasket. It was not the gasket and they saved me a ton of money. They seem honest and upfront. I have only had my car for 1 day so we will how long things take but for now I am glad I took my car here and that Blake and Diana helped us! Thank you!"

"I took my vehicle in for a recall repair, and had several other services performed, including getting new tires, cooling and brake system flushes, oil change, etc.Rob was the greatest service manager ever. He wrote up the work order, arranged for me to be driven home and they began the requested services. About 4 hours later, everything was completed. Rob arranged for e to pay online, and my car was delivered to me at my home 15 miles away. This was the most professional and hassle free experience I’ve ever had with a dealership. Thank you Rob, and thanks to the entire team at Performance Ford. My ten year old Ford Fusion is just like new."