Alta View Hospital Sleep Disorders Center

"Wow, 3 to 4 weeks to get results. That's ridiculous. Your ratings are so poor and now I see why."

"This was one of the worst experiences I’ve had at a doctors office. They could never seem to get anything right. I was trying to get an in clinic sleep study to see if I had sleep apnea. I originally tried to get my sleep study done in March of 2022. Come July of 2022, still no progress because this clinic doesn’t understand insurance. I needed to get a pre authorization for my primary insurance but they would consistently switch up my insurance after multiple phone calls trying to fix their mistake. On my final attempt to fix things they claimed that I had never told them I had two insurances even though multiple phone calls prior to this one, I had talked to others employees about both of my insurances. This was a horrible waste of my time and I finally was smart enough to drop this clinic and research a new one. Thankfully, this new hospital (not and inter mountain facility thankfully) is amazing and within a month of contacting them I already have had a sleep study done and figured out the issues I am having. If you can avoid this place please do so at all costs."

"They really need to get their stuff together when it comes to sending emails with appointment confirmations. I’m happy to take this review down once they do. Im tired of the receptionists telling me I’ll get an email and then I never do. If you’re system is broken just say it."

"Have been a patient of Robbie Bartlett APRN for about a year. No matter what I do, I have not been able to get my Rx filled in a timely manner. My Rx requires a new prescription every month and I have to call the Sleep Center. I have been out for medication as long as 5 days, on 2 seaparate occasions. Two clerks have told me "Robbie called that in", when they were looking at a date from the prior month. I've had to call repeatedly, to check with clinic, and with pharmacy, and been left hanging almost every month re: my Rx. If I needed med for high Blood Pressure, I might be dead by now. My sleep disorder is just as serious and I do my part to manage the problem. But little to no support from SLeep Clinic. I am a retired APRN, and know this is unacceptable practice. I've queried staff multiple times how to effectively make request for Rx and they are "yes" people who really have no control over what happens. I've even spoken to a Manager before, and no improvements, worse if anything."

"Had a great night at the sleep lab. I tech Kenzie was so kind and even braided my hair for me after putting in all of my wires to make sure I was comfortable! I will come back to this clinic if needed!"