Miles Layton, DO 62 East Thrive Drive, Saratoga Springs, UT 84045
About the Business
Miles Layton, DO is a board certified Family Medicine physician located at 62 East Thrive Drive, Saratoga Springs, Utah. Dr. Layton offers a wide range of medical services, including in-office procedures such as minor skin procedures, well-women exams, and endoscopic procedures like colonoscopy. He received his medical training at Kirksville College of Osteopathic Medicine and completed his residency at Madigan Army Medical Center. Dr. Layton is currently accepting new patients and is dedicated to providing quality healthcare to the Utah County Area. In his free time, he enjoys spending time with his family, playing basketball, and traveling.
Photos
Location & Phone number
62 E Thrive Dr #100, Saratoga Springs, UT 84045, United States
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I have really appreciated the care and counsel I've received from Dr Layton. He is very genuine."
"Just had my first visit with Dr Layton and I felt heard. He took time to address my concerns and explain the treatment plan he would like to try. He seemed very knowledgeable and experienced. I’m looking forward to his assessment of my health issues. He doesn’t joke around much or create annoying off topic conversations. I really appreciate that."
"I really enjoy Dr Layton and his staff. I came to him as a new patient with a big demand, (firefighter physical) which is super extensive and required multiple visits and tests with him and other providers with a relatively short time frame to get my stuff done by. I was very pleased, not only with the customer service and professionalism in getting my physical done, but of other dialogue and care received while there. Great dr, I highly recommend."
"Dr. Layton has been great with my family. Yesterday he personally called after our appointment, when we left to soon.. ooops I’ve had sinus issues my whole life he’s the first doctor I’ve seen that doesn’t just throw antibiotics at you. I really appreciate that he understands, we want other solutions when possible."
"My husband I were looking for a new family doctor after moving to Saratoga; after reading Google reviews I’d hoped to have found a good one. I’ve been scheduling my appointments with your office in Saratoga with Miles Layton. My first experience with his office was excessive wait times and unorganized staff. I had my Pap-smear done at the first visit and the nurse was EXTREMELY unprofessional when entering the room (without knocking) as I was completely naked! She left the door open and I had to ask her to close it! No apologies mind you. I sent an email regarding this indecent and received no response. However the doctor Miles Layton is professional and I enjoyed my interaction with him. Next visit consist of me getting my Rx filled. That visit was ok but again a very long wait times.As I waited in the lobby the billing/patient call back was being done by the receptionists; they were giving out very personal information of diagnosis and follow up needed. It made me very uncomfortable knowing this is how the office was ran. I felt having those sorts of conversations should have been done in a closed door setting. Three visits in I’m getting my Rx filled again. This particular Rx is a something I needed follow up with. They did not give me the proper response or attention needed. I called the office 3 times asking for the doctor to have them signed so I could come pick them up at the office. Never once did I get a call back (after promising they would) After not getting a call back I went into the office and explained the situation to a lovely lady that took care of the billing. She was very professional and took care of my needs right away. However when I came into the office a few days later to pick up the Rx the young receptionist was very rude and disrespectful in her response to my questions regarding only getting part of the Rx I wanted. She implied that I was abusing this Rx and said it loudly enough for all the people in the waiting room to hear. I told her how inappropriate I thought she was and she apologize. Now I’m having an issue with my husbands billing through this office and didn’t receive the customer service I would expect from a “professional” doctors office. At this point in time I have no interest in continuing my services with your doctors office. I will take my business elsewhere. I honestly don’t even expect a response to my complaints either. My only hope is that you change for your future clients."
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