West Valley Vision Source 2782 South 5600 West, West Valley City, UT 84120

"This place is awesome! I have been going here for years and the staff is great. Sucks people really feel the need to leave a review because their brain doesn’t comprehend another language and clearly genuinely felt like their life was important enough for someone else to talk about them in front of them. I’m pretty sure that wasn’t the case but their ignorance truly shows through their review. My family feels so comfortable coming here. Will forever keep going here. I have referred everyone I know here. Side note, dúo lingo may be of assistance to help the other reviewers ego ☺️"

"I had a lovely experience at Vision Source. It was my first time ever getting my eyes checked and thanks to Dr. Western and Lillee they made the process extremely easy!"

"Recently had to switch insurance and find a new eye dr and had the best experience here! All the providers and staff were very welcoming and helpful. My new go to place for contacts and glasses!"

"Great place to have your vision checked. With that said, most businesses are built by the people that work there. When I was there, there were three Latina women working up front. I was greeted in English but as I sat there after being checked in their conversation went from English to Spanish. I do not speak Spanish so I can only assume they were speaking about me as they didn't want me to know what they were talking about. I think this was rude behavior as I am Caucasian and feel like this was a prime example of discrimination. As for the rest of my time there it was great. The doctor was very nice and seemed to know what he was talking about. If you do not speak Spanish, in conclusion, I recommend either knowing these women will talk about you in Spanish and that your eyes will be take care of OR find a different location where the front desk staff is compassionate. 3 stars."

"do not come here. the doctor was kind and knowledgeable , but the rest of the experience will make you want to pull your hair out. this was my first and last time coming here. during my appointment, I was told I had astigmatism in one eye that I would need astigmatism contacts for. they did not have any of the astigmatism trial contacts in stock at the time, so they gave me regular trial contacts to tide me over. weeks passed and I had heard nothing about the astigmatism trial contacts I was waiting for. I called and they said they still didn’t have any. at this point, I had run out of the regular trial contacts, so I had to drive there again just to pick up more of those. this scenario happened 3 TIMES. they didn’t have the contacts I actually needed and they refused to give me a larger stash of the regular trial contacts, so I had to drive in every week to get more all while waiting for the astigmatism trial contacts. it’s been over 2 MONTHS since my appointment and I have yet to hear whether my astigmatism trial contacts ever came in. they have not called or followed up once. another issue during this whole process was, more than once, I would call inquiring about the astigmatism trial contacts and they said they needed to look into it and could call me back in 20-30 minutes and then HOURS would pass and I would have to call them again. one time they even admitted to forgetting to call me back. this office is disorganized and clearly doesn’t prioritize the experience of their customers. I have since moved on to a different eye doctor who has incredible office staff and truly cares about their customers. :) do not waste your time on west valley vision source."