CommonSpirit Holy Cross Hospital - Jordan Valley West

"Wish I could put zero stars WORST hospital EVER since switched ! Read the comment hardly anyone has a pleasant time visiting them !!! I was treated the worst when went in with alcohol withdrawals was shaking crying chest on fire too almost and hour to see Dr then she assigned meds to be given to me HAD to call nurse after and hour and a half of suffering to get my meds ! Was checked on maybe maybe 4 times the while 7hrs there and two was when was admitted and released!!!! Sad because I had my kid there years ago before changed and they were amazing sad to see how this place has changed and how much it’s just a paycheck to them they do not care about there patients sorry but they don’t ! I wouldn’t refer ANYONE to this hospital EVER !!!!"

"I have been taken by ambulance to this hospital, by no choice of mine, several times now. Every single time has been horrifying! I've had nurses yell and scream at me, right in my face, while I was having an episode of severe blinding pain in my head. I had been drifting in an out of consciousness and didn't know all of the answers to her questions, so she thought screaming in my face would help. I have been denied my basic medications that I greatly need and take daily, for no reason other than bad nurses. I begged for these medications and they literally would make a point to turn their back to me while I was speaking. I spent 4 days in the hospital and never once received a clean gown, wipes so I could have some kind of 'sponge' bath (I couldn't stand up to shower), washcloths, or anything else to help me clean up. I asked every single person that entered my room. I was in severe pain. Pain control meds were prescribed every 4 hours on the dot. I was not to have to ask for them. They were to be given to me on that schedule. There were times that I went 7 hours without. And any number up to that point. They were never once on time, even though I asked! It was not ok on my pain wracked body. They found it funny to not bring them to me on time, and made jokes about it. I rang the bell to be helped out of bed to use the bathroom, because I was not able to get up on my own. They ignored that bell. For up to 2 hours before they came to help me up, with a smirk on their face. My last stop in the ER they ran tests for one thing, but found 2 other major things that they failed to tell me about while I was there. I'll just end this by saying that there are some really mean, nasty, borderline sadistic nurses that run around in that hospital. When it's reported to the charge/head nurse she just smiled. When I called the patient advocate? I got a garbled message telling me to leave a message and someone will return my call. I've done that 3-4 times and never heard back. So, I figured I would post here to save the next person a very bad experience that could have life altering consequences. Just avoid this hospital at all costs!"

"Went into emergency department last night with some of the worst pain I've ever had and I've passed stones. I thought my shoulder exploded on the inside. They got me right back and properly diagnosed turns out I have a accute seized neck/ shoulder muscle that runs over a big nerve that was no where near happy. They where super professional and efficient and friendly thanks to the entire staff for assisting me towards healing"

"I worked here as a housekeeper,and the company hhs that hired me was the worst career choice I could’ve made the manager at the time was absolutely horrible in that one year I had three directors quit. I worked there for a year before I decided to tell them eat rotten eggs and left. The other side or the housekeeping the staff from the hospital is great the administrative staff are awesome. They are great and some of the nurses the rest is fair. When I do reviews I don’t sugarcoat anything. Never have never will."

"Our baby was born here and we had an amazing experience. We had Doctor Maria Gonzalez who is truly the best. She always remained clam, was caring, compassionate and knowledgeable. Some of the nurses we had the pleasure of having was Fawn, Maddy, and Alicia. These ladies were terrific. They were always quick to respond, kind, and amazingly helpful. If we had the lights off in our room they left them off and did their checks. They we quite when we were trying to rest. Overall just an absolutely great experience. I highly recommend this terrific team!"