State Farm: Stephen Garcille 8165 East 31st Street, Tulsa, OK 74145

"I dealt with Rachel Anikienko. She is professional, thorough, and very helpful. She promptly responds to inquiries and answers questions completely. Very satisfied."

"I have been with State Farm for more than 30 years and 3, agents. They have all served me well. Very porfessional."

"I understand the claims piece and the office piece are separate. The offcie accting more as customer service and sales. But them not getting between me and claims was a total cop out. I filed a claim after a major wind storm blew most of the singles off of my roof. Someone came out to look at damage, didn't get on roof, and I didn't hear anything for over a month. Got a call saying they needed to send someone else out. Then didn't hear anything for over a week. I get a random call asking how I want the money. I was scratching my head because they hadn't even discussed the damage with me or told me what was all factored in. They just were pushing me to blindly take some money and call it good. I really needed my roof fixed since the damage had gotten worse due to waiting so long for the money to fix it. And I feared pushing back would be another two months. Just under 2 weeks pass and i still didn't have the money so I call because they said it would be direct deposited. They had sent a check so I did the stuff for dd and got the money the next day. Then the major storm happened the following weekend. And since my roof was in a majorly weakened state- a lot mroe damage was done. if I had gotten the money / claim resolved sooner - I could have fixed my roof. So here I was with a roof with bare wood and loose shingles during the 100 mph wind storm. And more damage was done and what hey gave me wasn't goign to cover it and if I oepened a second claim my rates would most likely go up.... So I am sitting here now watching my roof leak (and I'm sure mold growing above it) and needing a lot mroe to fix the excess damage due to their slow walking. I've been with this office almost 12 years. This wouldn't have happened in the early 2010s. It was a different level of service then."

"Super happy State Farm household here. Stephen and his staff have been absolutely great. We've needed to call them a few times for claims and each time they've blown us away with prompt, courteous and accurate answers and services. [UPDATE: we've added/dropped some cars since the initial review and, again, the team at Garcille are the best! We appreciate each of you very much!]"