Deer Creek Family Healthcare and Wellness Clinic 3801 Northwest 166th Street, Edmond, OK 73012

"Terrible customer service, Terrible follow through, the are not equipped to deal with patients with real medical issues, if you need a bandaid and a well visit, they're great. If you actually need to be treated for medical conditions, just take your thyroid medication, it's going to take care of that complete hysterectomy you had that you have been on hormone therapy for 16 yrs for. We will worry about treating that in about 6 months when you're thyroid is fixed but we can't fix that either. If you want referrals or prescriptions that need paperwork/preauthorization, it's perfectly exceptable 3 weeks later not to have either because "it takes time". Get bloodwork done, they won't call you back to go over it with you, you have to call repeatedly and they still never tell you what your labs read. Just take some vit d we are busy with other patients today. Do yourself a favor and find adequate Healthcare. It's hard enough today with the Healthcare system, insurance etc. To navigate our own health and to be our own advocates without having to argue with people that clearly don't take time to listen to their patients or follow through when you ask for help. Would not recommend this clinic"

"We made an appointment 3 weeks prior and got there 15 min early. They let two walk-ins front of us and made us wait 45 + mins. So unprofessional!"

"THEY OFFER IV THERAPY, FIRST ANNUAL IRISHMAN'S CURE!!! How cool is that??? Health and Wellness at its Best!!! Sooner Care and most insurance accepted!"

"The staff is nice and willing to work with you to get you taken care of. However, it seems that anything that requires paperwork to be done gets lost, misplaced, or delayed. I went for an appointment two months ago to get referrals for doctors in a new area. The referrals were necessary as I need treatment for two separate conditions, one of which causes an uncomfortable pain. After not hearing anything for weeks I called today for an update only to find that the referral process had not even been started. I shouldn’t have to call and check on my doctor’s office to make sure they are doing the right thing. Very disappointing."

"Yesterday I walked in without making an appt because I was in severe pain from a freak back injury. Went to my Chiro first and he said he was not able to help because the injury was still in such an acute stage. He told me I needed to go this clinic. They got me right in and everyone was so kind and caring. I saw Genevieve and she was just outstanding. Got a steroid shot and a pain shot. She told me to call her again this next day if I was not significantly better. I am much better today. Would def recommend!!"