Panda Express,

1401 South I- 35 Service Road, Moore, OK 73160

"The service here is extremely slow, on top of the fact that the employees are not very friendly or customer service oriented. The other day I brought my daughter here because she loves panda express. Unfortunately, this is the only one nearby us so I am forced to come here just for her. While we were in the drive-through, the employee was very inattentive, and acted as though us being there was an extreme bother to her. It took forever for us to get our food while at the window, and when we finally did get our food, she handed me the bag, without even looking at me or saying anything. I just found her to have a terrible attitude. Unfortunately, this is the case every time I come."

"Horrible service, i sat at the the drive thru intercom for 3 mins, i said “hello” one second please .. 5 minutes later…. one second please… 10 minutes , lined wrapped around the building … can i take your order… i order , no vegetables (broccoli ) paid full price . no discount , no free drink , no sorry for your wait , no explanation … Do better! waiting is one thing but no communication , non empathetic… just horrible"

"Food was terrible no vegetables in the fried rice. Paid extra for only 5 pieces of shrimp? The orange chicken wasn’t even chicken it was little bites of gelatin or something but definitely not chicken the lady who took my order was friendly and quick but in terms of teamwork and atmosphere I felt some tension and seen some arguing but nothing would make me return to Panda Express"

"I stopped at the drive-through yesterday about noon and requested a bowl of teriyaki chicken chow mein. I was already home before I realized they had forgotten my teriyaki sauce, but I just let it slide. While eating, my throat and face started to become irritated/itchy, and I ignorantly ignored the reaction. It wasn’t until I bit into a piece of shrimp that I knew exactly what was going on. The shrimp seemed to be embedded into the noodles and I had almost finished my food at this point. I'm pregnant and I have a severe allergy to seafood. After a epipen injection and scars from hives, I’m definitely pissed. Do better is all I have to say. More caution should be required to ensure you are not cross-contaminating food. I’ve eaten here before and have never had this problem. Luckily I’m fine, someone else might not be."

"Three visits in a row they have been out of fried rice and/or orange chicken at the time of my order. --- Update: I tried again. This time everything appeared to be available. However, the drive thru person was clearly doing two things at once and not really listening to my order. My order: 2 Orange Chicken bowls, 1 plate with Orange Chicken + Honey Walnut Shrimp. What was entered: 1 Orange Chicken bowl, 1 plate with Orange Chicken + Honey Walnut Shrimp. I attempted to correct him, instructing him that there are TWO bowls. He modified the existing plate to a bowl, resulting in a still-incorrect order. I attempted to correct him again, instructing him that there are TWO Orange Chicken bowls + ONE plate (Orange Chicken + Honey Walnut Shrimp). He then got those correct… however, entered in my plate as double Orange Chicken. At this point, I was amused at having a simple order not being correct after three attempts. I have updated my rating to 2-stars on the premise that “it can always be worse”. I am sure one day I will forget these experiences & try again, and will post an update. ------ UPDATE: May 2022 After several normal visits, our luck ran out again. 3 meals with orange chicken so overcooked it was completely inedible. I will trudge my way through an overcooked meal, but this was legitimately inedible. I'm talking rock hard, beef-jerky-texture inedible. I'm sympathetic to an overworked / understaffed kitchen .. but this lies on the manager's inability or unwillingness to correct obvious mistakes."