Mountain Mudd Espresso 2200 North Maple Avenue, Rapid City, SD 57701

"There was one lady working the till and she was also making the drinks too! She was doing her best working fast but the drinks were not good. We threw them away."

"I usually love this place but today (February 24 at 1:30) I went and they were out of everything. Not the workers fault of course. I ordered a mocha frappe and it tasted a lot different than usual so I politely asked the worker (a late teens, early 20s girl with medium length light brown hair and blonde highlights) if they had changed the recipe. She explained that they were out of the powder so she used syrup. I said “do you have any other flavors that you do have powder for?” “Vanilla” “I’m sorry, but could you please remake it with that?” “Uh… yeah give me a moment” “take your time”. She remade it but it was super watery. Like not icy at all. I said “thank you so much” she ignored me. Didn’t say “here it is” or “have a nice day” or “you’re welcome”. Nothing. I wanted to ask for it to be remade again but I didn’t want to be rude. So I just left. But it’s really gross and I’m litterally crying like a little baby in my car. It was $8 for the small one. If I’m gonna pay $8 for a drink I expect it to be good. It’s usually good there. Maybe I’m just being a spoiled brat but I just think the employees should warn you if you order something that they’re out of. And they should be polite when the customer is being polite. And not make the drink super watery. Maybe the barista was just having a bad day or something. But she was very rude. I’ve worked in customer service and even when a customer has asked me to remake something in a mean way I say “of course. Sorry you didn’t like it” or “yeah no problem”. And I then proceeded to try to make it good… especially it they’re paying a lot for it. Very disappointed definitely won’t come here again. (I went to the one at the mall btw)"

"Got a iced chai tea latte and it wasn't mixed at all. All flavoring was at bottom and they barley put any ice. After mixing it, it tasted like nasty watered down cinnamon and dirt. By far worst coffee shop I've ever been too."

"Flavor was absolutely on point. The place needs to have more baristas working at a time though. Poor girl was trying to handle the whole place. Edit: To the reply. The location is the one this review is for. The time was around 3 PM. I don't recall which day it was exactly, I just know it was last weekend. I asked the Barista how come it was only her because there was a fairly long line and she replied that it's because that's how they operate, however she didn't sound optimistic about it. I saw several people in the line leave shortly after because it just takes a while for one person to make multiple drinks per order and as a customer, I understand that."