Los Lunas Vetco

"Not happy about the service I have received from this place. I took all of my dogs to get their rabies shots and heartworm medicine and paid for the entire year and only had an issue with one of the dogs not getting their medicine. It took over a month for the first 6 months to be received while my dog was exposed waiting because it was on back order and they still couldn’t give me a everything I paid for and now trying to get the rest I have been trying for over a month. They should not have charged me if they didn’t have it to begin with. I have to continue to call and try and chase them down. It seems like this is a problem because they have been receiving calls from several customers that they don’t have medicine for their heartworm."

"Keep on trying to get dogs nails cut but they seem to want to earn their pay. Awful service. I called employee told me come around 12:40 then said after 12:45 later than sooner so arrived at 1:13 was told couldn't do it other employee left. It doesn't matter anymore I did it myself and now my dog is very happy. Wanted to do rabid shots I tried to give local business some sales but sometimes it's waste of effort. Seek other business if I need it."

"Called multiple times with no idea what there business hours are so unable to get ahold of a human. Voicemail box is full and does not list the shot clinic hours like owner responded to in past reviews. When are your shot clinic hours the week of January 29th?"

"Warning! Do not take your dog here if it weighs more than 10lbs. I could already tell this was going to be a horrible experience from the minute the tech walked in for her shift and looked at my Great Dane up and down in disgust. I guess this place doesn’t know what big dogs look like? Was he barking because he was scared? Yes. Does it sound scarier and louder than usual because he’s a 130lb dog? Yes. My dog is in no way aggressive nor has he ever been in any setting. Yes, he was muzzled because he barks very loud and that helps mitigate that. Contrary to popular belief, muzzles are not just for aggressive dogs. You would think that those working in this profession would know that. Once we left the room, he was silent and behaved. While in the exam room, I was met with the excuse of “we’re short staffed” at least twice in the 5 minutes we were there. Didn’t even buckle my seatbelt before I got a call to get him because he was being “very aggressive”. Again, the building was silent as I left so I know he wasn’t displaying any aggression or even barking. It was evident that these two girls didn’t want to deal with my dog. Yes he’s a big dog and sounds scary but he isn’t, he was scared. I decided to go with this place because it was inexpensive. Big mistake. Pay more money and take your pets elsewhere. Not to mention I didn’t receive a confirmation call the day before or any instruction for food or drink for the night before, like I was told I would."

"Business not open on advertised hours. No sign or notification saying closed. Day after Christmas. Will take our business elsewhere that knows how to properly communicate to their customer base. You can't advertise proper hours how can we trust you with our pet family members. Update: Response: We did call same as complaints before in your reviews messaging and voicemail system is completely irrelevant and not operational. We also went to the store and nothing is posted in the windows."