Yankton Inn

"DO NOT MAKE A RESERVATION WITH YANKTON INN!! I had to cancel my reservation less than 24 hours after I made it and Yankton Inn refused me a full refund! They charged me for one night stay as a penalty!!"

"One of the worst experiences I've had with a Motel. 1. Very Dirty!!! *SEE PHOTOS I would bet the comforters have never been washed. 2. Extremely unprofessional! 3. Not Motorcycle friendly! We checked in at 8:30pm CST. Room 212. We hadn't been in our room for even 2 minutes when they demanded we need to move our Motorcycles from the Motel overhang to the Motel parking lot. We put our motorcycles on the edge, like most motorcyclist due b/c of hail. There were storms near by at the time. There was plenty of room for a large truck to drive through even with our motorcycles there. Although not a big deal, we complied and moved our bikes. When we got there we didn't check out the bathroom. At 3am we here water gushing in the bathroom. I entered the bathroom and notice a huge leak above the shower. *SEE PHOTOS I notified the front office of the leak. They did NOT offer us a different room so we got up in the morning, without showering, went downstairs and requested a refund. The "employee" at the front desk stated he can't give me a refund because he doesn't have the authorization. He stated "I spoke to my Manager at 3am and at 8am 'ish this morning and I would have to send him an email." The employee refused to call his manager. He said "my manager doesn't work on Sundays so I can't call him". I said "how did you talk to your manager at 3am & 8am this morning then?" He said “ You just don't understand me.” I said "I understand you perfectly and you are lying to me." The employee turned around walked down the stairs behind the front desk. About 10 minutes later, another guy walked up the stairs. In the meantime there were several other guests waiting in the lounge. The new employee said he only had authorization to credit me 30%. I told him that's not acceptable, and that I would like to speak to his manager. He said he could not do that. Although this new employee just spoke with the manager I could not. I informed him that lying to customers is not a good business practice. Apparently he could authorize my 100% refund as he did! While he was refunding my credit card, I informed him he doesn't have to worry about me staying there in the future. He stated "good, we don't want you here either". A female, southern accent voice came from the right side of me and said "we will never stay here again either.". The sweet lady from Texas overheard the situation and was completely disgusted. She also said "In Texas we take care of our customers, you can expect we will never be staying here as well.". Very nice lady! She put a big smile on my face! I don’t recommend giving this hotel business."

"Kind of a dumpy place. Very old building. Pictures on website deceiving. Showers so low you almost have to kneel down to get your head wet. No place to eat within walking distance. At least the sheets were clean and the bed was ok."

"I am a travel nurse and stayed here for 2 weeks until I could find a room closer to my assignment. The place is very clean, and the owners and staff were very friendly and courteous! I work nights and the place was quiet for me to sleep during the day."

"Over night stay family visit. The room was actually really warm upon entering! Made my day! :) their beds were comfy the pillows huge! Breakfast was very adequate. Front desk was friendly. Recommend!"