Axis Health System - Regional Crisis Center - Montrose 300 North Cascade Avenue, Montrose, CO 81401

"two years ago i was here twice in october for suicidal thoughts and actions, a year ago i had attempted suicide and returned. previous experiences were wonderful but this one shattered my trust for the entire team. my cane was taken away because it was deemed as a weapon, and i wasnt given another mobility aid for several days. and when they gave me one, they took it away when they thought i didnt need it. i was in severe amounts of pain and couldn't walk without assistance from fellow patients for the majority of my stay. i had also gotten bullied for my interests by staff and that is one of the worst things you could do to someone in that situation. i have attempted once and been in the er for self harm since that visit, but i dont intend to return. mental healthcare should be accessible for everyone, not just ablebodied people."

"My mom came into this facility for help and they almost killed her. Their lack of care, lack of awareness of her allergies. She was more sick in this facility then she ever has been in my own care. I thought these type of facilities were supposed to help people not try to kill them."

"I'd recommend this place for anyone who needs help. They're extremely compassionate and understanding at this place and know what they are doing. Unlike West Springs in Grand Junction, the environment is calm, comfortable, and homey and welcoming. I was diagnosed with major depressive disorder (MDD) in 2019 and I also have autism spectrum disorder. No violence, no uncertainty, and certainly no feelings of fear here. If you need to talk to someone or need a way to get away from what is causing mental anguish this place is for you."

"A lot of really wonderful people work here but they have got to get ahold of their processes and systems. The only way to get seen is same day appointments you have to show up for and cross your fingers they have one. Good luck if you try to call and get help with anything. And I’ve now been waiting unmedicated for a month for my prescription to be filled due to system issues. I love the concept and the theoretical accessibility, but they may have expanded more quickly than they can manage."

"The start of the process was good it filled us with hope but at every step of the process after was filled with road blocks disrespect and stress. Every time we tried to continue or fulfill their demands we were told to start over including a call at 8 pm on a Friday night demanding we go to the ER and get records released or we would be dropped and would have to start over. DONT waste your time with these people"