Rover Retreat

"Rover Retreat is so good to my dog! Always greet him when he walks in and he’s happy as a clam when I pick him up."

"DO NOT BRING YOUR DOG HERE. I brought my dog for daycare almost every Monday for the last 6 weeks. I dropped him off 2/12 and he was super energetic and lively, when I pick him up around 5:30pm he was drooling and could barely walk out the door. I rushed him to an emergency vet 12 mins away and they told me he had a 106 fever and a lung infection and was borderline septic. After a few days at the hospital his body was not responding to antibiotics and I had to make the difficult decision to put him to sleep. I asked multiple different veterinarians in this process if I had been notified earlier when his behavior first changed if it would have helped his outcome and all agreed that it absolutely would have. When the manager at rover retreat contacted me after I voiced my frustration upon my dog’s initial hospital stay, she only stated the staff gave a note to the front desk and the front desk failed to notify me. That the front desk personnel had been reprimanded and retrained, and then offered a refund for my one day of day care. If any of the staff had voiced a concern they should have followed up and in this case if my dog was this bad off the staff should have demanded I come get him. None of this happened, and now my seemingly healthy 2 year old lab is no longer with us. The lack of accountability and oversight clearly shows the staff at this doggy daycare are not properly trained or have no care for the animals they are put in charge of, my dog was suffering for at minimum the last few hours he was in their care, with no communication to me about it."

"My dog absolutely loves Rover Retreat. We always feel comfortable leaving her in their care. The staff is kind and friendly. They take the time to get to know each dog individually and make sure they have a fun and safe day. My dog always comes home happy and exhausted from all the playing. Truly recommend."

"Rover retreat has been a consistent for our dogs over the last 9 years. Last weekend they went above and beyond to care for our 16 yr old dog that had some health issues. They were calm and communicated often with us while we were out of town. They kept our dog overnight and she was well cared for until we got there. We appreciate their exemplary care!"