Safeway

"John was SO helpful in the checkout. He helped me solve a complex payment problem and was so friendly. So rare to have such great customer service! A standout team member for sure!"

"Caitlin at the Safeway Bakery in Louisville makes the most amazing birthday cakes! She listened to exactly what we wanted - she went above and beyond to make several amazing cakes! Caitlin, thank you! We'll be back in May for our next birthday party!"

"Kathy, the manager, has pushed out many employees not because of their work ethic but because she wants to take the hours. She doesn’t know the way around the store and she doesn’t know how to manage people. She’s lazy, rude and cruel. She “cuts back hours” because of labor costs while she clocks overtime every week. Not to mention, she is rude to customers. I have gone there for many years and have witnessed all of this first hand. I have found friendships in many of the past and present employees and all of them have expressed a concern about her terrible leadership, managerial skills, and lack of care for the employees and the customers. She is an extraordinarily bad representative of the store and the brand. If it were my business she would not be able to step foot inside and certainly wouldn’t be managing anything. The level to which she degrades her employees IN FRONT of customers is disgusting. I’m quite shocked that Safeway has allowed such distasteful behavior for so long. Solely because of her, I will not continue to shop at that store. It would be in the company’s best interest to let her go."

"Did this place just get looted? That's what you'll think half the time you visit. Empty shelves are the norm here, regardless of the weather, holiday or no holiday. They simply don't care to restock, so every time I go, I leave without 1/4 the items on my list. Absentee and apathetic employees. Only thing it had going for it is proximity to my house, but with so many frustrations here, I've decided to make the few extra minutes drive to better nearby grocery stores. You should too."

"Feels sad inside. This is true for most Safeways in the area, but they really need to renovate inside space. Good prices and friendly staff make it feel better"