Eddie Bauer

"Today I experienced the best Customer Service by a young lady her name was Jules, she helped exchange a jacket for me. Very knowledgeable with her job! Eddie Bauer is lucky to have her."

"I went in to return a jacket that i bought as a gift which I paid for in cash, and was very rudely told that i could only get it back as in store credit. Which leads me to believe whoever checked me out when i purchased it, put it as a gift card instead of paying as cash. $160 for a store i dont shop at without getting my money back. Rude service as well on top of that."

"Yikes, last year the crew was amazing! This year, not so much..."

"I’ve shopped at EB for several years now and spent thousands on clothes at their stores. I went in to check if I had any rewards to use. The male employee there said “you don’t have any” even though he didn’t check. He didn’t ask for a phone number or anything he said “trust me you don’t have any rewards to use”. I will never shop at this store again. I went to the one in the outlet mall in Castle Rock the day after and the lady was super sweet and applied the $10 reward I had onto my purchase. Why? Because she actually bothered checking."

"Very nice store, good quality clothing. Lots of discounts/sales so that was pretty nice. Prices are a little pricey but, as I said, there are lots of discounts. Eddie Bauer sells a lot of useful items for hiking and camping, they don't only sell clothes. Employees are always very nice and helpful. 5 stars!"