Shoe Palace,

8505 Park Meadows Center Drive, Lone Tree, CO 80124

"I wanted to share my recent shopping experience at your store. Unfortunately, the employees seemed disengaged and unresponsive, prompting me to make my purchase next door. I believe addressing this issue will enhance the overall customer experience."

"It was fairly busy this Wednesday but nothing crazy. When we arrived but only 2 employees on the floor. One was at the cash register and the other was picking and choosing who he wanted to check on. I watched him closely trying to get his attention as I needed him to get me a shoe. Well, I stood there with a shoe in my hand for a good 10 min staring him down and he literally went out of his way to ignore me and not even look in my direction. There were others next to me that needed help too but he just went and stood by the other employee at the cash register who was actually working. This dude literally could not care less about helping any customers. Guess what you lost another customer and one who loves buying expensive shoes. Absolutely HORRIBLE customer service!!!"

"Nice shoe selection, horrible customer service. Yelled at for looking, can only try on one shoe, & falsely accuse of dirtying the shoe you tried on even while checking out! We are always respectful and did not deserve this experience. We left and purchased at Footlocker instead."

"Isaiah welcomed us when we walked in and was so friendly and helpful. Gave us recommendations and I love my new shoes that I never would of tried without his suggestion. Fantastic customer service is hard to find these days and appreciated!"

"The place was very organized and clean. The shoe sections were spaced out nicely and I really liked their ceiling decorations. The LEDs helped lit up the store, one of the brightest shoe stores, give or take; helped out when looking at shoes. Staffs were nice and patient but it took them a while to find shoe sizes for the shoe I wanted."