Poonam's by Design 6290 South Main Street, Aurora, CO 80016

"She over charged us for contractor work, was unable to provide invoices for the contract work despite multiple requests, and then added a 20% commission for herself on top of the inflated charges. We recently replaced a broken piece of glass that she had cut for us to protect a piece of furniture. She originally charged us $350 plus commission (20%) for the glass to total $420 plus tax on our final bill with her. Total cost to replace the same glass (several years later…after inflation) from the same source was $150. Additionally, I had over 150 emails from her and her employees throughout the course of the decorating process that consisted of a single room. The project took 5 months. And the wall of bookshelves in the room still looked terrible after she ‘arranged them.’ It was insane. Also attempted to charge me $125 for the service of hammering 5 nails in to the wall of the room. Plus commission and tax, of course. She seems to have found a way to hide negative reviews, as I was able to find some on less popular websites but not in google or yelp. Beware."

"We contracted with them for a complete remodel of our basement. Pam was amazing with the design and styles used. Everyone that worked on our house was professional, competent, and helpful. They were able to create a space our family loves to use. We highly recommend Poonam's by Design for your home."

"We are so thankful for Pam and her staff!! Very knowledgeable, responsive, professional and considerate of our needs. We love our basement - the thoughtfulness and personalization of the space, the overall design, paint colors, tile and flooring selection, cabinets, fixtures, and so much more! Thank you! Thank you!"

"Home design is not by any means my area of expertise. I was referred to Poonam by a close friend. From the moment I set foot in the beautiful show room, my anxiety was put at ease by the amazing staff. Shortly after my first meeting with Poonam I knew she was the perfect person to design my kitchen and man cave. After Poonam and her team started the project I continued to be impressed by the amount of communication, and professionalism from everyone who was a part of the project. Needless to say I was blown away with the outcome of my home. The final product exceeded my expectations. Thank you Poonam, for providing me with my dream entertainment space. I highly recommend Poonam's by design to anyone in need of outstanding design and beauty within their home."

"5 Star from start to finish! First, Pam... she is lovely, professional, enthusiastic, realistic, knowledgeable with the best eye for design and details! Her team equally amazing. The show room convenient, the craftsmanship was top tier. We bought a 1988 ranch and decided to update EVERYTHING. Kitchen, bathrooms (all)floors, paint, lightning, carpet, electrical, wall paper, baseboards, demo work, walls moved, doors, you name it we did it, and... so glad that we did. Pam was honest about the project timing, careful with our budget, respected our esthetic but pushed us where it made sense or kept us from making choices we would regret (i.e new floors, new paint, new doors but keeping old baseboards). The showroom is magical and super convenient and efficient for busy professionals. Pam and team were well prepared for selection appointments and did not rush us to make any designs. The paint crew, demo, tile, plumbing became part of our family. Everyone treated our home with respect even when it was a complete project site. I literally cried when painters, Martin and Victor complete their final brush. And we did drive buys on the crews during the project- people where here every day! Her project leads Roland and Vick couldn't be nicer and more committed to perfection. And as we settled into the house, Pam and her team have come back to adjust minor nits. She stands behind their work. And yes, there some delays but all due to COVID and manufacturing. The work is quality. The products are top notch The team is kind. The process was excellent. Pam made it easy! Support local business and hire Poonam's by Design!"