Tillys

"I had to exchange a dress for my niece for her senior pictures. I did not have a receipt but she just bought it this week. She needed a smaller size. The associate asked me for my niece’s email address. Now why would I need her email when exchanging a dress? The associate asked 2 more times when I told her no. She even asked for my email address. STOP INVADING MY PRIVACY AND EXCHANGE THE DRESS. This company is a joke!!!"

"I am really really upset with the clothes and accessories I have purchased from this store. I've had the clothes bleed all over my skin and other clothes, a hair clip I just bought the little metal part that holds the two claws together snapped while i was putting it in my hair, lots of rips appearing seemingly from nowhere like the clothes were glued together with a glue stick. I feel like I've really wasted my money and I will not be shopping here again. Walmart holds up better."

"The line to check out was not long. Only one team member checking customers out. He was having trouble with the system. He apologized fir the wait and repeatedly asked for help but was ignored by a girl who was his superior. I had to go find her and ask her to help him. She was rude and did not bother to say sorry for the wait or thank you for shopping with us. Terrible customer service!"

"Ashley was an incredible assistant to me as a tried on clothes. She continually checked on me and got new sizes as I needed them. She was so kind and a hard worker, was truly impressed."

"Found vans for $30, asked for my size and the guy comes back saying there isn't anymore. As I'm walking out I see the exact size I want on a smaller display, so I ask another employee to find it the other shoe that goes with it. She comes back to say that she can't find the other one BUT then places the shoe I found on the prominent wall display so another customer can ask for it and be told the other can't be found??? Place makes no sense and is stupid."