Wendy's 857 East Colfax Avenue, Denver, CO 80218

"Had a great experience at the Wendy's on E. Colfax (store 563). My wife and I went through the drive through and the host, Jacob, was extremely friendly and engaging. It is a rare thing to have someone actually speak to you beyond the basics anymore, but Jacob was a pleasure to talk to and was a terrific ambassador of the brand."

"Wendys East colfax. Denver Colorado Dave's 2$ double they the app is great . Add with 5$ biggie bags. . 50 count nugget is great. . They will tow you if you park in parking lot at night, if you goto night Clubs."

"I live only a few blocks from this location. On several occasions the woman working the drive thru is extremely frazzled and looks distressed. I've never been rude or impatient. I don't complain when asked to pull forward and wait 10 minutes. I use my rewards app Everytime I'm here and now more than once they're charging my card without properly scanning the QR code so my card is charged without the discounts I've loaded to my rewards. When trying to discuss with this woman she offered no remedy and was very short with me. I didn't even get credit for paying for the order in full. Wendy's has the worst app and rewards process and now I'm sure it irritates your employees so now I get to deal with the fact they hate their job. I just wanted to use the offer you gave me. Maybe you need to give the drive thru people breaks and remind them if they are scanning rewards a discount should show before you go running my card. I'm not coming back here personally because of the treatment I have received and the fact your app sucks."

"I had Spicy Chicken Burger along with french fries and coke. Burger was good but the fries were too good and crispy."

"My recent experience at Wendy's left me with a sour taste, and unfortunately, it wasn't just the food. The staff's demeanor played a significant role in dampening what should have been a straightforward dining encounter. From the moment I entered, the atmosphere felt cold, and the disinterested glances from the employees only intensified that perception. The first red flag was the lackluster service. The staff seemed indifferent and unengaged, treating customer interactions as mere transactions rather than opportunities to enhance the overall experience. It was disheartening to witness a lack of enthusiasm, which undoubtedly impacted the overall ambiance. As I placed my order, the indifference persisted. The staff members lacked the friendly, welcoming demeanor that is expected in customer service. It felt like I was inconveniencing them by simply being there, a sentiment that echoed through the entire process from ordering to receiving my meal. The speed of service did little to redeem the experience. Despite the apparent lack of other customers, my order took longer than expected. The staff, seemingly preoccupied with tasks unrelated to customer service, added to the sense of neglect. Moreover, the cleanliness of the establishment left much to be desired. Tables were haphazardly wiped, and the overall tidiness of the dining area was questionable. It contributed to an overall perception of neglect that extended beyond just the staff's attitude. While Wendy's is known for its fast-food offerings, the lack of warmth and engagement from the staff overshadowed any positive aspects of the meal. It's disheartening when a dining experience is marred not only by the quality of the service but also by the palpable lack of interest from the staff. It's a reminder that even in a fast-food setting, customer service plays a pivotal role in shaping the overall perception of a brand. Unfortunately, my recent encounter with Wendy's left much to be desired on that front."