Safeway Pharmacy 2798 Arapahoe Avenue, Boulder, CO 80302

"I recently moved out of state and transferred a med to CVS close by. They did not have it in stock, so I was told to transfer. I was not able to reach anyone on the phone at several different times and days. I live 30 minutes away from a pharmacy, so I’m not in town frequently. Four days after initiating the transfer at Safeway, I checked at CVS and there was a hold on my prescription. I went in person to Safeway and there was no record of my transfer. The transfer process would have to start again. This ordeal took three weeks to get this prescription meaning I missed over a week of meds. This is unacceptable. Luckily it’s not a lifesaving med, but this is concerning knowing this could happen to someone who needs their meds to stay alive. Online pharmacies are the way to go."

"They will not pick up the phone. Have been trying to call for days to check status of prescription."

"Incredibly short-staffed. They didn't fill a prescription, my doctor called it in again, and they still won't fill it. Over the course of several days I called 30+ times, and they didn't answer the phone once. The actual pharmacists are decent, but it doesn't matter when there aren't enough of them. DO NOT GO HERE! THE PEOPLE WHO RUN THIS PLACE DON'T WANT YOUR BUSINESS!!"

"Very short staffed!! I went to get my wife’s medicine that was called in the day before and they said it would take about 30 minutes. Ok so I did some shopping and went back was told by the next person that it would be about an hour longer because they are a little backed up. So I waited and went back exactly 1 hour and was told by another person that it would be another 1 1/2 hours I told her what the last 2 people said and she said sorry it is what it is we are very understaffed. Guess this is why they have such a low rating score."

"Safeway Pharmacy on Arapaho in Boulder is unprofessional, unhelpful, and a disaster of a place to rely on. After one of the worst phone conversations I've ever had with a pharmacist, I decided I'm not going to bother with Safeway Pharmacy. Could someone please teach pharmacist's that they don't only count pills for a living, they actually have to interact with people - yes, humans - not pills."