Taco Bell

"You order a specific type of burrito on the menu and they seem to just throw whatever ingredients in it that they want. Are the employees not being trained on how to make the food? This has happened multiple times. They pretty much just guess or don’t care enough to make it correct."

"Update: Upon calling to speak to the store manager, apparently, the rude employee was the store manager. Makes so much sense on how they are failing so badly on customer service. Will be contacting the corporate and district manager to get the issue resolved. Hope she has a great night The drive thru attendant on staff at 8:30 p.m. on 1/27/24 was the rudest employees I have ever met in my life! I assumed doing a mobile order would be easier on the staff, so I always use mobile ordering. Apparently, the Taco Bells app is bad, and you shouldn't use it unless you want to be asked to pull around and get in the back of the line. Seriously, who does that? She tells me our orders take 5 minutes to get through to the system and as I'm at the speaker tells me my order just come through and the person ordering behind me AFTER my order come through is technically first in line. Now mind you, this person hasn't even ordered yet! On my order, I put in mild sauce, and there was none in the bag. When I asked her for them, she handed me 4 on the receipt, and it showed 10. When I pointed it out, she told me she could only give one sauce per item. If that was the case, why didn't the app apply that rule and charge for the additional ones. Again, just some nobody trying to assert her taco bell authority. When I asked for the rest of my order, she kept telling me to have a great day and laughing with the staff, asking for the manager, and getting the same response. Guess she needed to feel big in her small life. The food was awful, which is to be expected with their nasty employees. She either needs a class on how to read or count. Clearly, she can't do either. 10 and 4 are two totally different numbers. Please educate your employees. They really need it!"

"Really this place should be shut down. They were out of beef, our bean burritos took 20 minutes and were dry and grilled(?) and one of the staff was asleep in front area. I’m not even sure we should eat this food."

"The restaurant had an upscale atmosphere with modern updates. During our visit, we ordered 6 of the $5 boxes. There were no actual boxes available. There were also no cup lids available for our drink cups. The food was delicious and took about 15 minutes to recieve during our dine-in visit."

"The taco bell at 2122 praire center drive has terrible tacos. The simplest thing to make. They came with hardly any meat and the crunchy shells were all busted up and one was super soggy from grease. I won't eat there again."