Backyards & Billiards

"Backyards & Billiards Pueblo has gone above and beyond to assist us in the purchase, installation and service of our Bullfrog Hottub. Whenever we call with issues they respond immediately with a service technition if needed or explain in detail what needs to be done. We highly recommend them if you are in the market for a great hottub."

"These folks are very knowledgeable and listened to our wants, and needs. They helped us pick out the best hot tub, and swim spa that would best fit our needs, and we love what we ended up purchasing! They were on time with delivery and set up of both tubs, and installation was smooth and flawless."

"We purchased a bullfrog hot tub from Backyards and Billiards about 2 years ago which was a good experience from purchase through delivery and installation. While we've had some issues here and there with the hot tub, probably like just about any hot tub, I have been more than pleased with Backyards and Billiards responsiveness and service for a few issues we've had. John who has done the service has been very kind and explained everything about the hot tub and repaired the issues we've had quickly and done a great job. I think most any of the main brand hot tubs are going to be good, it's the service afterwards that makes it or breaks it and I'd be more than happy to purchase any brand that this company sells due to their service. Thanks!"

"Tyler and the Backyards & Billiards Team are the best in customer support I have experienced in over 20 years of owning hot tubs. We thought about going with a cheaper “Costco” hot tub, but were concerned about “what if” we had issues with the hot tub- by not dealing with a local hot tub dealer. Unfortunately, we did end up having issues with our hot tub, (manufacture defect), and Tyler went well above and beyond making sure we were kept in the know of what was going on with the manufacturer’s replacement and went all out to help compensate us for our inconvenience of waiting on a replacement hot tub. I highly recommend Tyler and the entire Backyards and Billiards Team- they are the absolute best in going the extra mile ensuring the customer is satisfied with their purchase."

"We visited this establishment with the intent of learning more about owning a hot tub. Not only did we get well informed, our salesman Joseph helped us pick one out that day! I have dealt with a lot of retail locations but Backyards & Billiards is a class act. From the moment we walked in to delivery yesterday we have been treated like family! Customer support is top notch. Communication was timely and helpful. The delivery guys did a fantastic job. I put up the main structure of the pergola using Toja Grid brackets ( that they sell ) for it after it was delivered. I cannot recommend these guys enough! 10 stars if I could give them!"