Meineke Car Care Center 18771 East Hampden Avenue, Aurora, CO 80013

"I've been taking my car here for a few years now. The customer service is awesome, they always explain exactly what I need now and what I can wait on. I never feel like I'm being upsold. They've kept my car running great, and they stand by their work with the warranties they offer. I'd highly recommend this shop!"

"When in because my brakes went out on Hampden. They were extremely friendly. Kept me up to date and answered all my questions.They had my truck back to me in a few hrs with everything taken care of properly. They work with financing companies, so I was able to pay and not hurt my bank account but definitely be going back for future repairs and check-ins."

"It is a good car service station! The staff is nice. The auto updates on your number and portal are better than many other companies I have been too. Overall they give you honest appointments if they have an immediate availability and do not prolong it for unnecessary reasons. Highly satisfied."

"I have been a customer at the Meineke at Tower and Hampden for a couple years now and I have have to give the guys there kudos for their honesty and wonderful customer service. Of all the times I have had work done at this shop, I have had two incidents where something went wrong. Both times, the issue was handled professionally and without trying to come up with excuses as to why there were not responsible. They checked on the issues and corrected them both times admitting that they messed up. I respect that. I feel their prices are very good, competitive, but in my cases, lower than the surrounding competitors. The e-mailed vehicle inspection report comes to you with digital photos of any issues they find. I have been able to schedule an appointment for service usually the same day or the following day and I can do so online in most cases. Thank you Chad and JJ! You guys did me right. My 4 star rating is given only because of the two incidents that I have had, and the fact that If I give a five, then that says there is no room for improvement; and there is always room for improvement. I will return to this shop when I need service again."

"My car was stolen and recovered. It was returned with a punched front panel, wheels were damaged, a shredded tire and much more. I had no idea where to start. My insurance agent referred me to this store. Emily helped me with towing the vehicle from the Aurora impound without the promise that I would use her shop. She was so awesome and I appreciated her customer service. I felt very confident that I could work with her to get my electrical work completed. My insurance company proved to be another challenge. Emily kept in constant communication with me and the company. She and her tech person fought to have the work covered by challenging quotes and double checking the insurance paperwork. When the insurance company refused to pay for all four tires (two were damaged and it the car is an all wheel drive) Emily pulled out the owners Manuel, cited the page number and quoted saying all four tires needed to be replaced. I got the tires. They did everything I asked for with patience and kindness. I highly recommend this store!"