Ford Service Center

"Very satisfied with my service work performed. My service advisor, Ashley, was AMAZING! She was extremely friendly, kept me updated and answered all of my questions. I was worried about where to bring my truck for 3 recalls due to bad experiences with other service advisors at other service centers in the past, but I truly believe my experience was even better because of Ashley. The mechanic also found a broken rear axle shaft which was not something I was aware of, but I am happy they pay close attention to stuff like that and they got it replaced asap! Would definitely recommend, especially for any recall work!"

"Truly can't and won't complain about the service here. They communicated with us throughout the whole process and gave us a better deal than a competitor without even knowing it. Arrived at 8 left at 3 due to them needing to find parts. The overall cost was $1500 for breaks and rotors on my 2021 Ford Transit 250."

"I made an appointment for service 90 days ago through the call center Schomp Ford contracts with to schedule service. When I got to the dealership there I was told I had not been scheduled. I even received a text confirming my appointment. This is the second time I have scheduled service through the contracted call center and I have left the dealership in my vehicle without service. It is a frustrating experience trying to have a vehicle I bought from Schomp serviced at Schomp. The dentist is less stressful."

"Horrible experience here. Took my wife's car in for a warranty oil leak. Received the car back after a week and almost zero updates. However, the biggest problem was that her entire car was still COVERED in oil from the leak. It's absolutely everywhere. Then, to top it all off, both of her quarter panels now need painted because of giant gouges in the paint. Our service writer, Alec, has been incredibly unprofessional throughout. I've left him 4 messages to call about my issues, and still no call back after 4 days. That's terrible service. Hopefully, the boss reads this and actually will handle our problems. But after several calls i doubt it."