ALL AUTO

"I would just like to say I was hoping to find a mechanic that i could go to longterm, but i won't go back to these guys for very obvious reasons. I brought my 77' chevy van into this shop knowing the exhaust needed work badly and there were other issues. Shawn seemed nice at first, very knowledgeable about older rigs, and so did the mechanic. First day bringing it in they fix a thermostat and tell me my exhaust manifold is warped and I'll need to get a new one, charged me $160 for the thermostat. Bought a new manifold online and had it shipped to them, and explained to them that i would like to know if there is anything that needs to be looked at. Fast foward to the day of my exhaust being fixed, i get told to come in at 10 on a Tuesday. I show up early and the mechanic tells me he's working on other stuff and can't get to me today. Not only that the mechanic didn't bother to check if i had all the parts there. I didn't, and he needed to order bolts and a gasket. Got the bolts, but didn't realize the part store didnt send the gasket either(found out about the gasket the next day). Frustrating but whatever. Next day i come in at the same time and the mechanic tells me the same thing. I find shawn an hour after bringing it in only for him to become frustrated and decide to "do it himself" rather than sitting on his *** bsing with friends. Made me late for work because of the procrastination, and i still paid them $650 to do it. To top it off, when i asked how much an engine rebuild would be i was given a $7k quote. Fast forward a little more to when i replace my valve cover gasket. Like i said, if there's anything that needs fixed just tell me right? To get to the valve cover, you must take off the air filter. Same thing to get to the exhaust. The air filter was so nasty it tarnished my hands. They didn't want my business so bad they didn't to do anything more than what they were being overpaid to do, not even let me know whats going on under the hood. I'll find someone who won't give me a fu price and cheap customer service. Disappointing because i live in the area."

"I would absolutely NOT recommend this place, based on my phone call with them this morning. I originally called because I read some Yelp reviews that were positive, and they are in the neighborhood of my car that needs repair. The girl that answered the phone told me that they may not be able to diagnose or repair what was wrong with my car. I asked why, and she said it was because they currently only have one technician. I get having only one technician, but shouldn't he know his business? When I asked if she might be aware of any other facilities, she said "when we need our vehicles repaired, we go to a guy named Charlie" I asked what the company name was, she said she didn't know. I then asked where it was located, and she said "Colorado Blvd" I said, "Colorado Boulevard is a long street...do you have an address?" She said..."somewhere a mile or two around Vasquez"...I said...do you have a phone number?"...she said..."No". I'm immediately thinking, why would she tell me all that if she has no information? How do they get their vehicles repaired if they can't get hold of "Charlie"? She then tells me she's new there, so she doesn't know much. IF SHE'S THE FACE OF THIS BUSINESS, THEY ARE IN DEEP TROUBLE. This was one of the worst examples of a business encounter for customer service I believe I have ever encountered. If I could give this place less than one star, I would. Steer clear of this place."

"My first visit with All Auto was great after my check engine light went off on the interstate and my car started shaking. They got me in right away even though I was a walk in, had to order a part and it came in the same day. Every single person we interacted with that morning was super friendly and they have certified mechanics so I know they’re doing things correctly. Went for my second visit today for transmission fluid service because my first visit was so good. Today was quick and painless, Jake was friendly, respectful and even remembered what happened to my car the first time I had been in. Can’t wait to visit again for my oil change and have All Auto be my regular service provider!"

"If you're looking for a quality mechanic who's reliable and fair with pricing look no further All Auto at Stapleton Motors is the place to go. I've been doing business with these guys for years and have taken all of my vehicles there for repairs and general maintenance Shaun is great to work with and delivers his promise through and through. Everyone that works there are best in class. Bar none. It's hard to find good reliable mechanics to treat you with respect and are honest. All Auto should receive an award for their excellent customer service and dedication to their customers. Can't say enough great things about them!"

"I was on a trip from Florissant, Colorado and headed home to Rapid City, South Dakota when my water pump went out on my diesel pickup truck. This shop went out of their way to treat me right and get the job done. I do a lot of work on my own truck, and I know that I was treated extremely well for both the service and price. It was an emergency situation and they delivered! You can tell a lot about a shop when they treat a customer so well even though they will likely never see them again. If you live near this shop and are looking for an excellent place to be your "regular" shop, this would be my choice! - Elden Rice"