Katz Automotive INC 1359 Motor Street, Grand Junction, CO 81505

"I highly recommend! Alex is a great dude and very personable! You can tell he really cares and wants to help. He is very descriptive and does an excellent job answering any questions you may have."

"We were partway into a 20 hour road trip to California when our high-top van completely died on the side of I70 — battery steaming and not a building in sight. We started calling mechanics to get a tow to and Alex at Katz said “Yeah, no problem, we’ll check it out.” I am so glad because this shop is absolutely an A+ in service. We finished with the tow almost four hours after calling them and they immediately diagnosed the problem (alternator failure) and got to work. They were kind and let us wait inside with our dog. Alex is such a good person and I’m so glad we chose his shop for the repair. We were back on the road in just under two hours! Thank you so much, Alex and Team! We made it to California!"

"Highly recommend!! Our car started to make some noises half way through our 20 hour drive across the country. We gave Katz a call right away at 7:30 am on the Saturday before Christmas Eve when they opened and they were able to get us in immediately. When we arrived they were very friendly and welcoming, letting us hang out inside with our dogs. They quickly diagnosed the problem and gave us an honest opinion on what we absolutely should get fixed before driving another 9 hours to our destination. Their team had our car fixed and ready to go for us in just over 2 hours. I couldn’t have been more impressed with their service!"

"I recently had the pleasure of experiencing the outstanding service provided by Katz Automotive, under the exceptional leadership of Alex, the Owner and Service Manager. Initially, I approached them with a persistent oil leak issue. The team, demonstrating their expertise, replaced the oil pan seal as a first measure. However, the problem persisted. Here, the true caliber of Katz Automotive shone through. Without hesitation, Alex and his team revisited the issue. In an impressive display of commitment to customer satisfaction and service integrity, they opted to replace the entire oil pan at no additional cost to me. This decision not only rectified the problem but also showcased their dedication to delivering a lasting solution. The professionalism and transparency exhibited by Alex and his team were commendable. Their approach was not just about fixing a car issue; it was about earning trust and ensuring customer peace of mind. Their willingness to cover the cost of the new oil pan, despite the extra labor and resources involved, speaks volumes about their integrity and customer-first mindset. I am thoroughly impressed by the level of expertise, dedication, and ethical standards at Katz Automotive. It is rare to encounter such a blend of technical proficiency and customer care. Alex’s leadership and the team’s commitment to excellence have made me a loyal customer. I highly recommend Katz Automotive to anyone seeking reliable, honest, and high-quality automotive services. Their approach to problem-solving and customer satisfaction is exemplary and deserves recognition."

"I had the most incredible experience with Katz Automotive during a crucial moving journey from Oklahoma to California. Unexpectedly, my car began experiencing issues after traversing the peak-to-peak highway. Stranded and unsure of what to do, I sought help at an AutoZone where I was informed of an engine camshaft problem. Faced with the dilemma of continuing on or seeking immediate assistance, I reached out to Katz Automotive and spoke with Alex. From the moment I spoke to Alex, I knew I was in capable hands. He exuded confidence and assurance, saying, "Yeah, girl, we've got you covered. Bring it down." This level of comfort was exactly what I needed in such a stressful situation. I promptly took my car to their shop where Alex examined it early in the morning. Without hesitation, he confirmed they had the necessary part and assured me they would fix the issue and have me back on the road. Throughout the day, Alex and his team worked tirelessly on my car, making sure every detail was attended to. Despite the challenges, they remained incredibly helpful and courteous. What set them apart was not only their expertise but also the kindness they extended. Alex even invited us to lunch, creating a sense of camaraderie that eased my anxiety. As the day progressed, Katz Automotive continued to work diligently on my car until around 5 PM. When the work was completed, they meticulously tested it to ensure it was in perfect working order before letting me back on the road. What could have been an absolutely dreadful situation turned into an amazing experience, thanks to Alex and his team at Katz Automotive. In a world that often lacks genuine empathy and support, my interaction with Katz Automotive was a breath of fresh air. They not only fixed my car but also provided emotional support during a challenging time. Alex's willingness to go above and beyond to assist a stranger speaks volumes about the level of service they offer. Without a doubt, Katz Automotive is a shining example of what exceptional customer service should be. If only more businesses and individuals were like Alex and his team, the world would be a much better place. My heartfelt gratitude goes out to them for their outstanding assistance and for making a stressful situation so much more bearable."