Friedrichs Coffee

"The coffee is always solid for aiport coffee. The C-gate has pathetically bad customer service, every, single, time."

"We stopped at the Friedrichs in the DSM Airport. There was who I assume to be a manager standing at the register counting a drawer. My daughter and I literally stood there for 5 minutes before she spoke one word to us. I then asked if they had any sausage sandwiches coming out since there weren't any in the warmer. She said frantically that she'd have to check the oven, which she never did. She asked if we wanted anything else and I said "yes". She then said with an attitude "Well, what?!". We ordered our drinks, them she snatched my card from my hand for the payment. I gave a little laugh in disbelief and she asked if she'd done anything wrong. WOW! Had she simply greeted us upon arrival, we would have been fine waiting while she finished counting. But to top that off, HORRIBLE customer service. She was also snippy with the poor girl who was stuck working with her."

"Echoing other reviews. Extremely rude employees. Not sure why, there were two people in line. Unfortunately they have the coffee monopoly at DSM airport. Iced vanilla latte was subpar at best."

"Staff was beyond rude. A line started to form on one side of the barrier prior to opening. Staff that were working at the front counter preparing to open never said a word to redirect the line. A second line began to form at the other end of the barrier. At opening time, one of the staff came out and opened the opposite end of the barrier to allow entrance. The people in the original line began questioning why we weren't being helped first when we had been in line way before the other group. The girl that worked there said, oh well, this is where the line starts everyday, like we should just know that. There was no sign indicating where the line starts. If there had been any other food options open at 4:30 a.m. I would've went somewhere else."

"They had some very nice vegetarian and we even vegan options. I went for the vegan tomato soup and the vegetarian portobello sandwich. Both were great!"