Dave's Glass Co. 3201 U.S. 75 Business, Sioux City, IA 51105

"I saw someone else commenting on the "office lady." My comments echo these comments. I brought two windows in to get the glass replaced. I asked two questions: "How long" and "How much". She replied two weeks and I don't know what it will cost. Fast foward a month and no phone call and no status. I drove in, asked her for my frames back and she let me to a rack where I had to find them. I took them and walked out as she says "Thank you." Never again will I go there."

"My husband has Been trying to get ahold of them for like 3 months now with just a qoute and have not heard a single word from them back they keep saying ill call you within the week etc etc and nothing. Very poor communication. I do understand small business, I do understand life happens, but communication goes along ways"

"They quoted a price with 7-10 day repair time which was fine, after 14 days I called and was told it would be done over the weekend and the call was Friday afternoon. The following week I hear nothing and have been trying to reach them finally a week after the phone call I stop in and they haven't even started, said they were busy and had to prioritize more urgent work, I countered that they should have communicated. I do not recommend them for any work at all. I was able to work with a COMPETITOR and they had the work done to perfection in less than 3 hours."

"Called in November/December to get an appointment to look getting a quote for putting in two shower doors. No called no showed. Called in late January to schedule them to look at the same shower project and get a qoute. Set date and no called no showed once again. Called the following day to ask why. Was told the guy was in omaha all day. Understand that but not thrilled they didnt bother to communicate with me.. but they rescheduled and would get there the following day, Friday... For third time no call no show. That is three days wasted due to this company not being able to communicate."

"We had an issue with a front door closing at our family owned business (Knova's Carpets, Inc.) here in Sioux City. Customers would open but the door would end up stuck open...not good with the wind we sometimes encounter up here. We called Dave's Glass and they gave us a date as to when they'd be here...much appreciated! The fella we spoke with is the owners son and was very courteous and explained the problem to us. Something to do with a ball bearing in a pivot was froze (rusted). He also showed us how the door closer was in sad shape and fixed that for us as well. We will definitely use them! Thank you!! - Nick"