Des Moines Dental Group

"Going to the dentist is not what I would call enjoyable. But these people are friendly and they want to do their best for you. They will match the treatment your teeth need to your budget. Neither do they nag at you. It is under new ownership but the difference has been minor. You are greeted upon entry and they value your time. If they are running a little late they keep you posted when they'll be ready for you but this is not a frequent occurrence. Sometimes they are able to get you in immediately. They'll also work you in if it is an emergency."

"I have been with Dr. Cram and DSM Dental Group for MANY years. I've always been treated in an outstanding manner, professional and caring!!!! Hygienist is outstanding, always concerned about how I take care of my teeth. Always good about letting me know where and how I can do a better job with my daily hygiene!!"

"TL;DR: DM Dental was able to accommodate my schedule, take me in expeditiously, provide thorough expectations in what I was experiencing with my teeth and insurance coverage, and provided one of the least felt/most effective teeth cleanings I've ever had. 10/10 will use DM Dental as my local dentist from here out. The Long Story: On Wednesday May 8th, I woke up with a mild pain in my bottom front teeth. I'd chipped a tooth there years prior and thought nothing of it, but over time this tooth deteriorated to a point where it became a bit of a nuisance. I googled dentists near me and saw DM Dental's scheduling flexibility, so I called and was able to get an appointment a mere 2 hours later that fit perfectly into my availability. I showed up to my appointment about 15 minutes early anticipating a packet of paperwork as a new patient. Instead I was given a single sheet that took me ~5 minutes to fill out. Once done, I handed it into the Meegan who then took my information and introduced me to my dental hygienist. She was able to accommodate me immediately, took me into my patient area and inquired about my visit. She then took x-rays and called in Dr. K to take a look. Within 15 minutes I was explained that my tooth was dying (due to it's untreated damage :/ ) and it was made very clear to me what needed to be done to resolve my discomfort... I would likely need a root canal in the coming days as the pain would likely only get worse. They suggested a partner to take care of the root canal and prepared them for my pending visit. After getting through the RC operation, I did my follow up/Dental Hygiene appointment with DM Dental. This appointment Dr. K took a look to confirm everything was in good shape with the operation, and then the dental hygienist took over equipped with her mouth cleaning tools. Each one she pulled out looked more frightening than the one before, yet each time she put them to use I felt nothing. It was like I could sense hurt coming and prepped accordingly, yet I could barely tell she was working on my teeth. Even that scrape sound we all know comes with working on your teeth didn't make me cringe in the way styrofoam rubbing or nails on a chalkboard do. Her attention to my sensitivities as a patient, as well as explanation of the work being done exemplified her empathy towards discomfort and professionalism to keeping a patient at ease. All in all I was pleased with my otherwise dreaded dentists visit, and fully intend on returning for my next Dental Hygiene appointment in 6 months. After my appointment I was feeling fresh with not a single popcorn kernel left behind. I inquired about my options for whitening my teeth further and was introduced to the OpalEssence product with clear direction to keep it refrigerated and use each day for the entirety of its treatments ($65 for 10) and was pleasantly pleased with the end results. Overall I enjoyed my visit to DM Dental, I better understand my insurance options for everything from a routine visit to an emergency root canal, am experiencing zero discomfort since my appointment, and recognize a trip to the dentist isn't a scary thing like I once believed; instead it's quite a refreshing experience that leaves you smiling more confidently than before visiting. (Photos from my visit and Pre-whitening/post-whitening efforts attached)"

"I've been going to DSM Dental for a few years now. The staff is among the friendliest you will find anywhere! They recognize me when I walk in the door and call me by name. Dr. Cram always explains everything he is doing and frequently ask me if I'm doing ok during any procedure (which shows me he wants me to be a comfortable as possible). I would recommend DSM Dental to everyone and have done so many times. Keep up the great job DSM Dental Team!!!"

"I am generally a pretty consistent flosser and brusher (I've never had a cavity), but I had a terrible experience. If you enjoy having your gums (not teeth) scraped and stabbed by small metal objects, this is the place to go (I've never bled so much at a dentist's office). My face also got soaked in cleaning spray a few times. Generally a terrible experience, and I do not plan to return."