Lids

"Getting to this location and it’s closed. No sign on the door, nothing online listing it being closed. How frustrating. Then after reading the previous reviews, I guess I was in luck. Definitely won’t be coming back."

"There always closed at this point just don’t even open the store it’s always says their on lunch break I hardly think they are open"

"The lady who they have working here is completely unprofessional and unqualified to be working in customer service. She was rude from the moment my boyfriend & I walked in. She did not want to assist us nor answer any questions. As we walked in the first thing I noticed was the lollipop she had in her mouth which she was more focused on. Overall experience, DISGUSTING."

"This Lids has gone downhill so much since it opened when the mall did. Their selection is not near as nice as it used to be. The staff that has been working there over the past year is not helpful at all. I've gone in asking if they were going to carry certain editions of hats (when it first opened, the Manager always ordered in each MLB special edition hat. Mother's Day, Father's Day, All Star Game, St. Patrick's Day, etc) and they look at me like I have no idea what I am talking about. I will explain to them what I am looking for, and that previous years, this location would get them in. I then am just told to go online and order it if I wanted it so badly. I told them that I would rather enjoy coming into the store to see the item in person, check the sizing (I wear mainly fitted hats), as not all fitted hats fit the same. I know my size, but depending on the material, sometimes the hat will run smaller than normal. I digress. It would be nice if this location would get back to their original ways when it first opened. I bought a hat at least once a week. Sadly, now, I have to order online on the website, wait for it to ship & hope it fits accordingly before the special release hats sell out if I need to return it. Oh. Their posted hours on the website, Google, & on their door are all different. If you wanted to go to this location, plan between 12 - 5."