Walmart Supercenter,

3501 8th Street Southwest, Altoona, IA 50009

"Its very hit-or-miss here. Some employees are absolutely great people. They will go out of their way to be friendly and helpful in any way possible. Then there are a few that just ruin the experience. They would rather spit on you than help with anything."

"Where to start....Small quick grocery pick up tonight. Went to the cashiers and NO CASHIERS!!!! Not a one. When I asked a staff person to get a cashier I was informed that no one currently present was able or available. Now for a disabled person such as myself, having a cashier person is not only convenient it is necessary for my shopping experience. As I am hanging onto the the cart and my cane for balance, the store employee looks me dead in the eye and says "You will just have to do it yourself." Can you imagine the frustration, anger, and humiliation one feels in this instance?? During this ordeal only ONE employee attempted to help. The ladies (a cashier and team leader) actions were worthless, condensing, and without a shred of compassion or smidgen of customer service expertise. As I was laboring and causing myself pain trying to scan heavy (to me) items, maintain my balance and suppress the screaming urge to just leave everything I needed in the cart and leave the building, I watched the very same folks telling another customer that there was not anyone who could help him get gift cards at the self check out, there was no one who could open a register, and it must be his (cards) fault the transaction wasn't working. This was after I watched them "teach" this poor customer how to do a Wal-Mart gift card at the self checkout. I have seen many levels of customer service in my 5 decades, watching, tonight, Walmart's winning race to the bottom was both breathtaking and disgusting."

"The store itself is great! I really like the clothing section. A bit jealous of the business pants at this location vs the one back home. Very clean and organized. Was able to find what I needed pretty quick. Would’ve given 5-⭐️, but the employees seemed to be very angry with the world. There were a few exceptional employees that assisted me, but everyone basically looked miserable."

"This Walmart superstore is slowly becoming slum. The isles are unkempt, the shelves are not organized. The produce isles are super messy. There's random shoppers with dogs in the produce and meat area. The bathroom is worse than the rest area in Florida. Super dirty, trash bins are full and debris littered the entire bathroom. It's disappointing to slowly see your favorite grocer self destruct. Aldi across the street is a better option, there are hyvee or fareway down on 8th street. They finally repave the parking lot, but the interior remained unkept.. Poory managed and slowly deteriorating.i recommend going to Aldi across the street, Hyvee or fareway down the road."