Elysian at Sunset

"Very rude and immature morons working in the leasing office. To experience that at its maximum just ask for Ashlyn...she's a manager btw. It's also a bit overpriced for what you get. We've also had a few cars broken into in the few short months that I've lived here. So good luck if you choose to live here. ***Adding additional update below. I have a previous update captured in one of the pics(worth checking out). Being harassed for the last two months (Feb & March) because apparently Elysian at Sunset is unable to validate my Renter’s Insurance. I was told there is some type of system issue on their end. However, the aforementioned leasing manager told me that since this is the case, I need to provide them a current Declaration Page even though they already have one, not sure why. So, In February I gave them another copy of the same current Declaration Page. After receiving that they reversed the $35 charge which is imposed for those who can’t provide proof of Renter’s Insurance. Then again in March I received an email from her asking for another copy. So, I went ahead and sent her a 3rd copy of the same current Declaration Page, again not sure why. But this time, two days later, there was a notice on my door stating that I was delinquent in paying the $35 charge which I assumed would be reversed after they received the document. Mind you, I’ve been down to the leasing office now 3 times trying to resolve this issue. I’ve stated multiple times to them that the initial Renter’s Insurance policy I gave them upon moving-in is still valid. In between all these conversations with the leasing office, I have also spoken to Progressive now twice and validated that nothing is wrong with my Policy and that it’s always been current and paid on-time. Attached is a snip of my current Declaration Page, it has the Policy#, the Policy coverage & dates and any contact information they would need to verify the status of this policy. This is the document that I’ve provided 3 times to them in the 5 months that I’ve lived here. Again, it’s always been current since the day I moved in, meaning I’ve made all my monthly payments to Progressive via auto-draft from my checking account. Does that look like a current Policy to you? It does to me. Maybe they just don’t know how to read. Or maybe they are just too lazy to do some extra work to validate it manually. They have never said to me that they’ve even attempted to contact Progressive. So, I’m not sure why I need to provide additional current Declaration Pages. If they came back to me and said Progressive says it’s not valid then at least I would know there is some type of problem and I’d contact Progressive. My guess is that they haven’t done anything, so why keep asking for something if you’re not going to do anything with it??? Also attached is a snip of the 3 same current Declaration Pages that are located on the Residential Portal where all documents are stored. Also attached is a snip from page 45 of the lease agreement. Unless I’m crazy it appears that I’ve complied with my obligation to provide proof of current liability insurance, not just once, but 3 times now. Not only is this required to avoid the $35 charge each month, but it’s required to show this proof upon move-in, which obviously I did. Again, if they believe my Renter’s insurance is not current tell me why?? As previously stated, I was told it’s some type of system problem on their end, which means they can’t validate for either some or maybe all of their tenants. Either way this is not my problem. I’ve complied as per the lease agreement to provide proof of current liability insurance. This is not rocket science. If something is not working on their end, they need to fix it or put a workaround in place until it is fixed. They need to stop harassing the tenants with their problems. Lastly, I’m sure in April they’ll be asking me for another current Declaration Page, charge me another $35 and put another threatening letter on my door."

"A place for Capricorns We journey solo to great Heights outward and Within. At Elysian the world is right with you. Never lonely Yet a quiet Retreat. All you need surrounds you; Aroma Therapy Light Therapy Physical Fitness options HydroTherapy. What a treat!! Visual Decadence The Luxury you Deserve Stephen my leasing consultant was very polite and knowledgeable The respect you Deserve only at the Elysian in my opinion. LOVE IT. FOR SINGLES AND NEW AGE FAMILY OF 2024 EMBRACE THE AMBIENCE SPRING VALLEY DESTINATION ELYSIAN"

"Ashlyn was amazing. She helped me with whatever I needed and answered all the questions I had prior to the move. She went above and beyond to make sure I had the best experience to where it was an easy choice to live here."

"We haven’t quite moved in yet and it’s already been a great experience. Chloe helped us since day one and she’s been nothing but patient and understanding. We had to switch some things around for our move in date and she assisted us with all of it. We are so excited to be a part of the Elysian community! Thank you to everyone on the Elysian team. You all are so kind and great to be around!"

"Everything about this location is great! The clubhouse is overwhelming beautiful, the gym is so clean and has such great equipment plus there’s a sand volleyball court! The pool has cabanas and hammocks! My favorite part hand down is the attention to detail with the clubhouse decor, I need all the wall paper for myself! I give this a 12/10!"