Omaha Public School Transportation Services

"**UPDATE** For the second time this school year, the services my son was provided with have again, been cancelled. I don't know who just seems to think it's okay to randomly cancel a child's ride to school but, I do not think it's at all funny. Even though my son's bus has been picking him up and dropping him off, his services mysteriously got cancelled 6 days ago? How does that even happen?"

"While I can appreciate that some students are fortunate enough to have a mini bus pick them up up at their front door, 703 that sits in front oof a large apt complex in the afternoon, sits there honking, and honking for several minutes before it stops. It is a nuisance, and disturbing the peace of the other residents that live here! Perhaps they can figure out a better way to call attention to the student or person they are picking up, rather than irritating everyone else in the complex as the very loud honking reverberates off of the buildings causing especially loud noise daily!!!"

"Small bus came an hour late beeps in front of my house waits 20 seconds then drives off. I know the exact time because I have a camera & not an inaccurate gps tracker! How is this acceptable didn’t even wait a minute! My daughter had to get a bus this year because of special education & had to change school. Bus doesn’t even stop in front of the house sometimes, they stop at some other house & comes an over an hour late but when we call “just be on the look out” (yea our kids gonna be waiting outside or at the window for almost 2 hours on the “look out” for a bus not even sure if there gonna come.) oh & that (here comes the bus app) don’t work for all busses."

"bus driver that my child rides 839 are the worst subs I have to deal with bus driver after school has no friggin professional to speak to me Kindly and work things out instead BACK TALK and RUDE to the parents and what the hell! only 6 minutes late and couldn't be patience with me and simply call the bus transportation's to get ahold of me and be patience and I had not have any problem with anyone except this and plus I am DEAF I don't HEAR NO HONK OUTSIDE what do the person EXPECTED!? plus she someone speed up hill while children are in the bus and HONK 4 times when I was watching outside window! man I wish I can put a camera on her driving and she need to be responsible for her own actions!!!!!!"

"There are constant issues with this company. Unreliable is an understatement. My daughter is in Pre-K and we rely on the bus to transport her. We have had many problems. Here a just a couple that stand out to me. Today they notified us that the bus would be late and arrive between 8:45-9:30 am. I was outside waiting for the bus at 8:10 am (normal time they would come) because they have said they will be late in the past and showed up at the normal time instead. 9:30 came and went with no bus. I called the transportation line to figure out if the bus was even coming and learned they did not intend to come at all and it would be "in my best interest" to drive my daughter to school myself. I am concerned that they will also forget her at school or drop her off without am adult present which scares me. My daughter has special needs and can't advocate for herself. Last year a sub bus driver pulled into the driveway to drop my daughter off then upon not seeing a parent immedietly backed out and left. They are supposed to wait 5 minutes. Cars were in the driveway and the lights were on. My daughter's stepmother was outside within a minute and chased the bus yelling and waving her arms to get their attention. Literally in the time it took her to walk to the front door and open it they were reversing out. They essentially used the driveway to do a U turn. They took off with no way of us knowing if they would come back with her or where they were taking her. No attempt to communicate with any of her caregivers. My daughter has special needs and is only 4 it terrified her. They eventually came back to drop her off. Something needs to be done this is beyond unprofessional and has negative impacts on my daughters access to education and negatively impacts our jobs as well. I was almost 3 hours late to work today because of this. If you don't intend to come at all don't lie and say you will just be late."