Walgreens

"Lousy customer service: While those of us waiting at the pharmacy counter in the store for staff to help us, they drop everything to wait on the customers at the drive-up window who can't be bothered to get out of their cars to walk into the store. These are people who arrive after we have been standing in line often for several minutes."

"Worst pharmacy in Iowa City, constantly dealing with mistakes that cause delays and long wait times to get your prescription. I’m typing this as I’ve just waited in line for 30 minutes to get a prescription. Have had other issues on the past where they took days to get a prescription filled for my 1 year old. If you are looking for a better pharmacy town crest is next door and cvs is across the street."

"I had vaccine shots recently at the Muscatine Walgreens. The "medical room" was absolutely filthy. Bandaid wrappers, random paper, and used gauze balls on the floor, which was nearly blackened with dirt. Astoundingly horrible for a treatment area. Add that to long waits and disinterested staff, and it is clear it is time to go somewhere else."

"Do not give Walgreens Photo Center your film photos. They took my roll of 72 half-frame exposures and lost it forever. The prints were all badly cropped and printed in the wrong orientation (whoever developed them didn't know or care that these were half frames) and the digital copies on the accompanying CD were someone else's (congratulations to the Roelfs - it's a girl). When I asked the employees at the desk if they can give us the contact info of the company that developed the film, so that I can ask them for digital copies if not the roll back, the Walgreens employee said they don't have the number or email of the very company they sent the film to. How? Did they put the film in a bottle and hope that the ocean would carry it to a developer?They said the CD with my (very intimate) photos was given to someone else, and there is no way of knowing who. I can't trust Walgreens again with my photos. In fact, I find that I can't trust anyone with anything anymore."

"Very poor service indeed. Expect your prescription to be late, miscounted, or simply altogether forgotten. The call/care center is to be avoided completely. They almost always get it wrong. Try to get the pharmacy techs at the actual store. Used to be a respectful, efficient location. Now I'm forced to transfer to HyVee. They claim to be forever understaffed. People with vital prescriptions beware!"