Walgreens,

4600 86th Street, Urbandale, IA 50322

"If I could give 0 stars I would..I went last night through the drive thru. I politely told the lady that I shouldn’t owe anything cause I have 2 insurances. Instead of looking for me she rolled her eyes and made me pay. Don’t care cause it wasn’t that much. But, she needs to grow up and learn how to actually do her job."

"A HUGE shout out to Austin in the pharmacy drive-thru! He was kind, funny, and thoughtful - plus he saved us a bunch of money on our prescription. Can't thank him enough for taking what had been a stressful moment and turning it into an awesome day!"

"Messed up my prescription twice. Always slow. I worked in A pharmacy (not this one!) for 4 years. This one is by far the most disorganized and chaotic I have seen. I understand short staffing and overwhelming influx of prescriptions. But this is just bad."

"I moved my scripts to this location half a year ago. Filling them has never been a one stop ordeal. I always have to leave and come back, leave and come back, and there's always a line of people 5 deep at the pharmacy at all times. I'm on medications I can't really play around with, so I will be changing pharmacies to one that is reliable. The staff can't even be bothered to do anything but act sullen and annoyed when asked to do their job. EDIT: Someone just called to see if I still want the prescription I've told them to cancel twice. When I told the caller I will never fill at their location again: she laughed. I guess giving offensively inept service is HILARIOUS."

"I can understand being short staffed and overwhelmed. However be competent. Went to get prescriptions 2.5 hours after they were called in. Said they were not ready, would text when ready. 2 hours later came back (did not receive a text) and they only gave me 1 of my prescriptions after we went through long drive though line. Did not realize until pulled away. Go inside to ask about missing prescription and wait in another long line inside. Somehow they missed the antibiotic and it was instead saved?? I ask how long and they rudely say they can not tell me that, hopefully before 4:30 (so another 45 min). Like this was my fault, your error…sorry let’s make this right for you. So go back outside and basically get in line again! Last prescription I will ever fill here."