Hollister Co. 101 Jordan Creek Parkway, West Des Moines, IA 50266

"In this place, the ladies who work in this place are bitter and have no education, since they ignore the clients, those who serve well there and are very friendly are the gentlemen who work there, but they should train the women. ladies to treat customers well and smile, I am very dissatisfied with the service of these ladies."

"Fix your changing rooms, the one side has been closed for years.... takes forever if you want to try something on"

"good store, well kept, never see a manager on shift, i’ve only really seen one person successfully complete her job, seems like they leave the place a mess just for her to clean up! better rating once the management turns around"

"I went to the store to exchange some jeans I had bought online. Staff was very unfriendly and snarky. No one even said hi or acknowledged I was there at first when I went to the counter. They finally helped me and I went to go find the jeans, I couldn’t, and I asked for help. The worker I asked then proceeded to have an attitude, THEN tells me they don’t even carry one of the jeans in store… why would you not tell me that in the first place? And you’re gonna be rude to me? Give me a break. I understand working in retail is not very fun, as I do as well. But I was kind to the staff and expected that in return. I like Hollister clothing and was disappointed in my experience at this location."

"Pair of 60$ jeans had a broken zipper after 1 wear and they would not exchange. Definitely not the quality you expect for that price. Time to find a new favorite jean"