The Home Depot 12710 L Street, Omaha, NE 68137

"Today truckers couldn’t us the docks. Your employee Chris was very very professional. Handle 3 trucks by his self. He need a raise. Perfect employee"

"Overall, the store is fine I guess.... my customer and I was there earlier today in the Flooring Dept. to purchase 35 boxes of LVP flooring, transitions, and quarter-round trim. An older lady had been talking to my customer until I arrived. Then she just went to her desk/computer and sat there playing with her computer or whatever. She never came back to assist us at all! Anyways, three (3) male Home Depot employees came over (I thought they were there to help us put the 35 boxes of LVP onto the flat cart I had to go find). No, they didn't say a word to us at all! Then, they just walked off without ever saying a word! Unbelievable! So, my customer and I loaded all 35 boxes ourselves, got 3 transitions, and quarter-round trim, all without ever being assisted whatsoever! Pathetic customer service! You really should address this because my customer spent $2,000 and received no assistance, other than from myself!"

"Going on 50 days for a patio door measure and installation. Was sent from one store to another because maple location couldn't handle a measure. Now, dealing with refund issues. Too complicated to refund a measure that was never done. Don't get me wrong, salesperson in store was great. Everyone else seems incompetent."

"A couple of weeks ago I brought by my chainsaw that had been missing a part since last winter to the guys over at the L Street Omaha Nebraska store in in the rental department. Mike Z was at the counter along with his colleague Jeff. I explain to them while trying to tighten the chain. I had lost a bolt and had just brought the chainsaw back taken apart, hoping that I could pay someone to quickly reassemble and get it working again. Mike C explained to me that they stopped doing repair work early in the year at Home Depot. After my noticing my disappointment that I was likely dealing with the headache of calling the company to locate a service location. Etc. Mike Z. Picked up my chainsaw and said let me take a quick look for you. No charge. 10 minutes later I’m walking out of his shop with a smile on my face and my chainsaw fully reassembled and ready to go! This is an example of excellent customer service, making a judgment call on the spot and going above and beyond normal customer service. I am now loyal to that location and even more loyal to the Home Depot. Bravo Mike Z and Jeff in the rental department! You made my day and saved me (not mechanically inclined;) hours of running around for a simple, helpful and kind fix."

"Howdy, it’s me, Jon J Jacobson, here once again telling y’all my opinions based on real life things and stuff, yee. Went to the Home Depot today to grab some nice succulents and soul, was very pleased with the fine succulent collection, the Home Depot employees were also helpful in guiding us should we lose our path to the shining light of success. But Jonny boy here always knows his way, but good to know for your youngins which may not. Overly ally, this here Depot of the Home gets a Jon score of 1 wagon out of 1 wagon."