Best Buy
About the Business
Best Buy is a leading electronics and home goods store located at 115 North 76th Street in Omaha, Nebraska, United States. Our Home Experts are available to assist you with anything from setting up a home theater to updating your Wi-Fi network or designing your dream kitchen. Whether you prefer to shop in-store or online, we are here to help.
At Best Buy, you can choose from a variety of open-box items that are discounted to save you money. Our open-box products are always covered by our Return and Exchange Promise, so you can shop with confidence. Additionally, we offer seasonal job opportunities with great employee discounts on the latest tech products.
Our Autotechs can take the hassle out of installing car electronics, ensuring that it is done correctly. We also have certified Agents who can service and repair Apple devices. In our store, you can explore innovative kitchen and laundry room appliances, as well as trade-in eligible items like mobile phones and tablets for store credit.
Discover the convenience of using Google Home voice assistants and Alexa to control smart devices in your home with just your voice. At Best Buy, we are dedicated to providing cutting-edge technology solutions and exceptional customer service. Visit us today to experience the Best Buy difference.
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Location & Phone number
115 N 76th St, Omaha, NE 68114, United States
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 7:00 PM
Reviews
"The help at front desk for a ps equipment was very good. The man selling us the equipment really had knowledge of the equipment. That was a great visit"
"I was spontaneously tasked with purchasing a replacement TV on Christmas Eve. The store was Busy (not full on, all CAPS busy; but, there were PEOPLE present). Selection was slim given the time of year but they had a few options in the size range I was looking for. The line was long and didn't wrap around quite like intended but the employees rolled with it. Everyone was nice, nobody rushed anyone out the door or anything like that. Good people at a great place. This location offers an infinitely more coherent shopping experience than the location west of here."
"Placed an online order with a promise of "ready in under an hour". We arrived before the notification email because we were in the area, and at the store the item was still "in process", and they refused to simply pull the item for us. So we cancelled the online order and got the item ourselves. But then it rang up for $46 when it was marked at $35 in store and online, and they refused to honor that. Went to NFM and got the exact same item for $25."
"Why do I always have an issue, last time there was a problem w my pick up person, this time it wasn't an option, go in the store, sign ays pick up line starts here ... Where? Oh the checkout line that's 20 deep w 2 cashiers. Thanks to Mohamed for finding my order. He gets one of those stars for sure, thanks kid!"
"Once the sale is made, customer service shuts down & they totally ignore you -- even My Best Buy Total members like me. I bought a washing machine from Best Buy and I was given a delivery arrival time window of 7:00-11:00am for delivery, so I blocked out that morning. The service technician had not arrived by 11:00 am, so I called Best Buy to ask about it. I was told the technician would be calling me "soon", but he didn't call until 12:40 pm & said he would arrive at 1:30 pm -- 2.5 hours after the end of the window time. (He informed me that Best Buy arrival time windows don't mean anything.) As a result of the late arrival, I lost about $200 from work because I had to stick around waiting for him. I contacted customer service to ask for compensation & was offered a $25 gift card. Apparently Best Buy thinks my time is worth $10 per hour, which is less than realistic & I'm sure is far less than they pay their staff and service technicians. I told the agent that $25 was inadequate & she said my case would be escalated to a supervisor. Since then I've spent hours on the phone and in chats with Best Buy trying to resolve this. I was told each time that they would escalate my case to a supervisor, but it's now been over 2 months & I've still not been allowed to speak with a supervisor. I think they've made it clear that they have my money & they'll be doing nothing more about this."
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