Papa Murphy's | Take 'N' Bake Pizza

"This review is not for the hardworking and friendly staff, it is in regards to business strategy. I was their #1 customer ordering 50-70 pizzas throughout our relationship. About a month ago, the phone lines were down 2-3 weeks. Concerned, I contacted corporate and talked to owner. I was worried the owner was unaware the phones were down, missing orders. Talking to the owner while giving compliments to the staff, it was apparent they were attempting to shift to online orders by controling phone volume. Great, no problem, but there is no comment section to request a freshly made pizza. That is why I call. Newer strategy on busy nights is to have pizzas premade with the sauce and cheese already added to sit. They then just add the toppings upon order. The quality greatly suffers, it is night and day difference between fresh and premade. I quit ordering for a month. Today I called, the lines were open! I ordered the online special 2 topping large for $10.99. But when I went to pay, the price was $18, with a response the price is for online orders only. I declined the freshly made pizza I requested via phone. Order online, you may get a good deal, but if the dough, sauce, and cheese is already premade and sitting, buyer beware. Thanks for the memories, to the super staff, time to select another vendor. Quality over quantity."

"Got 2 family pizzas the other day and cheese sticks. I cook them, when I went to cut it, there was a long hair in my pizza crust, baked into it. I called the company, told them about it and asked if they needed a picture. The manager told me no need for a picture, so I did not take a picture. Just tell them my name and a free pizza will be waiting for me. I went to get the pizza today and the manager then told me that I get no pizza as I am scamming him. I then proceeded to tell him that he said no pictures were needed and he told me he looked into it and no evidence of hair anywhere, of course not, it was in my pizza! Negative 1 out of ten. If I could get away with no stars I would. Definitely will not recommend or go back!! Very poor service and the manager leaves little to be desired."

"Pizza was frozen pizza quality service was terrible when I walked in to order acted like he hated to be there Probly won’t go back"

"Easily the best pizza in town, which really surprised me. I didn’t expect much from a take and bake business, but I decided to give it a try and it was excellent. I was able to get a vegan pizza packed with vegetables for a reasonable price — and I didn’t have the typical gut rot feeling after eating it. It’s definitely the “cleanest” tasting pizza I’ve had - not greasy at all, and the crust is light and crisp. Highly recommend it if you’re vegan/vegetarian and looking for a healthier - but still very tasty - pizza."

"Pizza is amazing and highly flavorful for a chain, plus the take and bake nature allows for fsr more personalization which is awesome for someone who likes to cook like me. Only thing was the atmosphere while you wait was kinda quaint, but it's only for a few minutes while they make your pizza subway style, so oh well."