Eleganza Flowers

"January 13, 4:15p Received dried out Christmas cactus with another plant jammed in with it. Delivery person called from gate but didn't ring bell when they arrived. I checked at door and voila there it sat. When I looked out on the street in front of the condo, there was soil and perlite and moss on the street. There is also not identifier on the card as to who it's from. Called immediately and no answer. There's more to the story but you get my gist. DO NOT USE THIS VENDOR if you want a positive ending to your story. The only reason there is one star is because you can't post without it."

"I am the recipient. My mom, who ordered the bouquet for my emergency surgery, ended up sending me a pic of what it was supposed to look like vs what I got. Not too mention a medium bouquet was ordered and they sent a small one. She needs a refund but now they are harassing me for another delivery instead. Mind you, I just went through a major surgery for a life threatening situation and they are now continuously calling my husband and I and showing up, waking me out of severely needed sleep for recovery. This is a god-awful place that’s clearly very irresponsible. Do not order at all from this place. Ever. Pics are what I received vs what my mother ordered and I really tried to take the best angle I could to make my mom feel better about it. I don’t know where they get off thinking that wasting their own delivery drivers time, the gas money for that driver, and added harassment is better than a simple refund. Stupid to the highest degree."

"I got flowers ordered by my boyfriend from the shop listed on my card, the phone number to contact the business states “this phone number is not accepting callers at this time. I received only 2/6 balloons that were ordered and did not receive the box of chocolates ordered. Would not recommend."

"Avoid this flower shop AT ALL COSTS unless you enjoy being treated like a burden for trying to support their business. I tried ordering on door dash and my payment was fully processed. When my dasher accepted the order and showed up to the business they wouldn’t even open the door for him. He calls me and tells me there is an issue with my order and I should try to contact the shop. I call them, they answer and don’t even greet me. I have to ask if I called the right business and they say yes. I ask about my order and they tell me they stopped doing door dash orders because they don’t get that many… but they fully let door dash process my order? She basically tells me it’s my problem to deal with and hangs up on me. Good thing the flowers weren’t for a birthday party or anything, just a funeral."

"Placed an order for my BFF that lives in Las Vegas, NV and they were never delivered and when I attempted to call and follow up on my order I only got vmail. When I finally got an answer I was told "stop calling you have the wrong number" I just want my money back for a service I paid and never got. You've been warned DO NOT ORDER or DO BUSINESS with this flower shop."