U-Haul Moving & Storage of Maui-Kahului

"Buyer beware! This location automatically charges extra for fuel even if you bring it back full. The employees are aware of this “computer glitch” but are unable to make adjustments. They require you to make a separate call to the owner, Shelly to get a refund."

"Barry did not know how to hook up the chains from the trailer to my truck, told me to come out of my truck and to hook up the chains myself. Told him I'm not comfortable doing that. He grabbed the mechanic who ended up doing it. While Barry was finding the mechanic, I discovered that the trailer was only about 70% tightened onto my ball hitch mount. Told Barry this, which he insisted he was going to finish doing- but why would he move onto the chains if the trailer was not completely tightened onto my ball hitch mount? Regardless, this is a catastrophic safety protocol failure on more than one level, and is just asking for someone to be seriously hurt, if not end up dead because of such safety protocol failures. Hope those that need to see this end up seeing this, mahalo."

"Easy check in/out. Very fair prices. Convenient"

"I recently rented a van from the U-Haul center in Kahului, Maui and had an exceptional experience. From the beginning, the online scheduling process was seamless and user-friendly. Upon arrival, I was greeted by the staff who were not only helpful but also highly professional, making the checkout process smooth and efficient. During my rental period, I encountered a minor issue with one of the tires having low air. The response from the team was prompt and courteous, quickly resolving the problem and ensuring the vehicle was safe to drive. The van itself was in excellent condition and performed flawlessly, enabling me to complete my move without any hiccups. Returning the vehicle was just as pleasant as the initial checkout. I was met with friendly smiles and courteous service, highlighting the staff’s commitment to customer satisfaction. The overall process was straightforward and hassle-free, which I greatly appreciated. I’m truly impressed by the professional and friendly nature of the staff at this location. Their attention to detail and customer care made my experience memorable. I highly recommend this U-Haul rental center to anyone in need of reliable and efficient moving services. Thank you to the team for making my rental experience a great one!"

"I rented a storage unit here for about three months and during that time the rent went up quite a bit which I know is just the accepted standard of storage rental places but at least with other storage rental places when you check out they are willing to prorate a refund! I moved out 4 days after the new rental month and was told that there are no refunds they give a two day grace period and that is all. I have had way better service and have been much more satisfied with the way things work with EXTRA SPACE STORAGE!"