Hamai Appliance
332 East Wakea Avenue, Kahului, Hawaii, United States
About the Hamai Appliance
Hamai Appliance is a premier home goods store located at 332 East Wakea Avenue in Kahului, Hawaii. With a wide selection of high-quality appliances and home products, Hamai Appliance is the go-to destination for all your household needs. From kitchen appliances to laundry machines, Hamai Appliance offers top brands and expert advice to help you find the perfect items for your home. Visit us today and experience the best in home goods shopping in Hawaii.
Photos of Hamai Appliance
332 E Wakea Ave, Kahului, HI 96732, United States
Opening hours of Hamai Appliance
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Hamai Appliance
"Purchased a whole new kitchen of high end appliances: fridge, oven, wine, dishwasher, vent, & microwave. The purchase process was fine but the install and service are laughable at best. The guys that come out are actually great, its the office. 1) I paid for dishwasher to be installed along with other appliances. After 3 visits the DW was still not installed. I actually opened it to find the foam and parts all inside! Frustrated I called Dean Torres who rushed over and installed it for me. I asked Hamai to refund the DW install and they refuse. 2) Same DW has not worked since it was installed, not due to Dean, but due to a broken soap dispenser. They came out and have ordered a new soap dispenser. Impossible to get them to come back out to put it in. The ladies on the phone are rude. I now have to wait 2 more weeks for them to have availability to make my brand new DW work that has never worked in nearly 2 months. And they expect you to keep an entire day available for their morning call, which always comes when Im in zoom calls. This is all really a shame as I would love nothing more than to have a nice experience spending all this money and have everything working. The least they could do would be nice on the phone. Incredibly uncoordinated and mismanaged company. I will say the guys that come out to help are very nice and extremely capable. I will update this if the DW ever gets repaired and if I am ever refunded for the install that I did not receive. UPDATE 2/26/24: the soap dispenser still does not work. I am now 5 months post install. Shame!"
"In my experience with Hamai Appliance, they totally deserve their reputation for excellent customer service. The President, Bryant, took care of our issues on the Maytag dishwasher and refrigerator, despite slow delivery of Maytag dishwasher parts. Thank you, Hamai, for taking care of us on Maui so diligently!"
"Mike had repaired my subzero fridge a few months back, so I called him up when my Fisher Paykel dishwasher wasn’t working. He had it repaired in no time and at a fair price. A nice guy. Thanks Mike."
"THIS IS AN UPDATE OF MY EARLIER REVIEW...I gave only 3 stars initially bc the GE dishwasher that we bought from Hamai was unfixable and Hamai was not helping to get it replaced. GREAT NEWS! Thanks Hamai for working with the extended warranty company to replace our dishwasher with the exact same model and at a price that equalled what the extended warranty company paid for buying a new one, PLUS free installation. They gave us a great deal for our trouble. I'm glad that I can now give Hamai Appliance the 5 stars they deserve!"
"I would like to say that everything here was great, but we purchased a whole kitchen full of GE Cafe’ Series appliances and the dishwasher has never worked properly. I bought the extended warranty so Hamai has been good to continue to replace part after part but nothing has fixed it. It has been 3+ years, so I tried to call the owner, but he hasn’t returned my call in the 2 weeks since I called him. I have suggested to the service coordinator that perhaps it is time for them to talk to GE about a replacement since it has NEVER WORKED. She was nice but believed the extended warranty would keep covering part replacement only. I am a pediatric dentist (retired). I ran my own business/practice and ignoring someone with a problem is not a good solution. However, the owner has decided not to help me get in touch with GE. Not sure why bc HE WON’T RETURN MY CALL! The dishwasher is a lemon. I bought from Hamai because of their reputation for good service. Their service department keeps diligently coming out and replacing parts which is great, but for over 3 years has not solved my problem with this dishwasher. Apparently the Owner’s name is Bryant. In fairness, except for this glaring problem that is really on GE, Hamai has been pretty attentive. I wish I could give 5 stars but at this point and after 3+ years I can’t. If they contact me and help resolve this with GE I will amend this review. I am hoping that the owner, Bryant, has been on vacation and will call me this week! (This is the dishwasher. It is nice but doesn’t work, so the condo owners association has given me a “loaner” the doesn’t stop working in the middle. Sadly, the loaner is WHITE and doesn’t match. Guests have complained.)"
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