HawaiiUSA Federal Credit Union 1538 Kapiolani Boulevard, Honolulu, HI 96814

"Agent did not want to help from the get. Was one of the dumbest interactions I've had in a while."

"This visit was the first visit in a long time that my mother did not have a long line to wait in for banking services. What took the most time was the error the teller made, which had to be reversed and reprocessed."

"Full service and convenient to Ala Moana area. All personnel are great. They are on my credit union's network so I can conduct most kinds of business there. They do not do currency exchange."

"I was referred to Hawai’i USA FCU by a local professional. I decided to check into their loans. I was pleasantly surprised with the ease of their online booking appointments. I was greeted by a team member and we talked about the loan. The approval was a quick turnaround especially when you have all the documents needed for approval. I returned to the credit union a few days later and set-up my checking and savings accounts. Kennedy and Caitlin walked me through the steps, assisted and explained everything in detail. I’m really happy about my experience and glad to be a credit union member with Hawai’i USA FCU. They also have other services so make sure to check out their website or ask a team member for assistance."

"So I am banking with HawaiiUSA for several years now ( same branch) and I would say they have amazing staff like Molly who take care of customer and she goes extra mile to make customer happy, but over years I ran into two of their staff that they don’t even want to provide ordinary service. But overall I still would bank with them as long as they have people like Molly and couple other people. Just an advice to hiring team please think twice before you hire some of people that don’t even want to do the job."