First Hawaiian Bank Liliha Branch

"When I tried to get information about the delay in getting my debit card, I called the branch telephone number. They gave me numbered options to press for the type of situation I needed help with. I pressed them all and none of them worked. Something is seriously wrong."

"The line is too long. It costs me $40 to wait this long to withdraw amounts over ATM $500 limit( $1000/day limit). Cheaper in time & gas to store money under the mattress"

"Every time i come here the place has a line out the door but Annalyn Bautista always has a warm smile and calm manner! She never rushes anyone and answers all client questions even when i have witnessed clients be rude to her. She deserves a raise!"

"Can say much about the branch because it usually ok,but in this case with the teller, I was trying to make a surprise payment for my GF towards her car (for a surprise) and this person was very difficult. Should have been easy because I was not asking h for any Information at all. I give the name of the person and some details possibly needed but unless I had an account number she could not help me. Mind you that they could look up under name and or Ss number and no. So I had to call. Next she asked for amount and I informed just to make the minimum payment and she would not do that unless I knew the minimum payment amount which was ludicrous. I wasnt even asking for it, just for her to use last payment amount made, but nope, she wouldn't even do that. It's giving personal information, which of course it isn't. Thanks for the surprise first hawaiian for ruining it.in I had to call GF for It."

"Fast service. Hardly any lines when we come. Parking lot is a mess to park though. If you enter from Liliha st, and take immediate right, you usually can find parking in that lane. There's also street parking on Vineyard. But kind of scary when cars are zooming by."