The UPS Store

"Been Here For Over 8 Years I Love Laura And She Always Takes Great Care Of All My Needs"

"Excellent staff! Helpful, polite and always greet me. Owner should be thrilled with the staff. I have a PO box there so see the staff regularly."

"Don't bring your Amazon returns here. Thry will charge you $3 to tape ut for you, even if you have the QR code. Amazon says the below and this particular UPS does NOT interpret taping as part of "pack"-ing. Additional instructions for mailing your package... 2. Show the return code below on your mobile device to an associate at THE UPS STORE, who will scan the QR code, pack, and ship your return. Luckily, there a few other UPS stores near by."

"I had a shein return in a box and the girl charged me $2 for tape to tape the box closed? I’ve done at least 3-4 shein returns in bags and boxes at other ups stores since I moved to Vegas and I’ve NEVER been asked to pay to tape the box closed. They don’t ask for an id or money I didn’t even bring my purse inside bc they’ve never charged me before! Just the items and a QR code. Like how cheap can you be? I won’t be going back to this location if they nickel dime for 1 piece of tape to close the box! Maybe I’ll keep a roll of tape in my car in case ups decides to be cheap again!"

"Because of the negligence and lack of respect for their customers and the items we entrust to them, I received a destroyed snare drum that I hand made for a dear friend who recently passed away. This was a one-of-a-kind item that was used on multi platinum and Grammy winning music by one of the greatest recording engineers of our time. How was it handled by the employees of this UPS store you ask? Well, they put it on its side, in a box wayyyyy too big for it, dropped a single layer of bubble wrap in the box, taped it up and shipped it. There was over 5” of space on each side of the drum, so it was in no way padded or secure. Because of these arrogant, and lazy people, not only is a piece of music history lost, an heirloom to and from my deceased mentor and best friend is gone forever. Thank you UPS for destroying the one tangible thing I had to remember my friend. I eagerly away the auto generated reply to this review… Update 8/28/23 Day 5 of calling this store to ask for the manager. Day 5 of being told the manager will be in tomorrow."