The UPS Store

"Place is a pigsty. They are very disorganized, you can hear staff chatting in the back while a line is forming. And to top it off the staff, especially owner is extremely rude. She stands in the back addressing her staff telling them what to say instead of addressing the customers. Would recommend a little extra driving to avoid them if possible."

"Horrible attitude every time I visited this store from the short haired Karen, didn’t mind until this last time when it took them over a week to ship my package they overcharged for. Go to a different store"

"Went in to have a package packed up at a different location and brought back to Las Vegas. The Gal on Monday night at 530 PM did not know how to do this. She said I have to go to UPS even thought she wore a UPS shirt. I went to another store and they got it done. Knowledge and customer service was none existent. Think twice before doing business here. Tried to call owner as requested at phone number provided. I was told I called the wrong store and the store manager hung up on me. I tried the email address provided and it did not work."

"Just left this store and the lady was amazing. She seemed to be the only one there, which is hard on one person, but she dealt with it perfectly. She was nice and efficient. I had previously come from the usps where I received horrible customer service and decided to come here instead. Glad I did even if there was a wait, due to being short staffed."

"Horrible customer service. They are still making money from Amazon returns but they are so rude about it. They always try to up sell on boxes/tape/prints etc. I printed my own labels and brought my own boxes and they were upset about that, she asked me about 4 times If the other person printed my labels and I said now, then she said “so you printed it at your house” why do care where I printed, I brought them with me and that’s all you have to worry about. If that’s not something you are interested in doing, maybe you should find something else."