A One Carpet Cleaning 3111 South Valley View Boulevard, Las Vegas, NV 89102

"STAY AWAY, BAD CUSTOMER SERVICE AND POOR QUALITY We cleaned our area rug and oh boy will I never go back to this company again!!! First off the whole house carpet can be cleaned for 150.00 including stairs. Our area rug 7X9 was priced at 250.00 and few days to get back. Not only rug was held for over a week but it was cleaned POORLY and was really rough to touch. Communication was at 0 as well. I called multiple times before I got my rug back. So I filed a complaint and ask for at least half to be refunded due to the fact that rug still dirty and I was offered one day (today Shantel said, it's very slow and we can come over today to clean it ....again). I explained that my family has to work in order to pay for expensive rug cleaning and I would love a refund. She called me back within 3 min and said I can get 50.00 back. So here it is STAY AWAY, BAD CUSTOMER SERVICE AND POOR QUALITY."

"From the moment I called them to the moment Eric finished was less than 24 hours. The price was extremely fair and Eric did an amazing job cleaning the tile and grout lines!! He is very personable and genuine and worked quickly and professionally. Without a question I will use them again the in future and recommend their services!! Great job! :)"

"The tech showed up on time, professional, friendly, taking care to not track in dirt from outside. He did an outstanding job, with carpets looking like new when he left..... Far better than possible with a home steam clean system. He also cleaned the tiling, whitening the grout, and a chair that had some staining (made perfect). He did a fantastic job, highly recommended, and I will use their services again."

"I have a small two bedroom apt. I went with this company due to the price I was quoted to do two bedrooms living room and stairs. That price change as soon at he walked in and saw my service dog stating they would need to do a "deep clean" because for pet stains. My dog has never messed my carpets. They saw my dog and assumed she was not trained. So the price went from around $80 to $250. Once I declined the services the tech stated he could knock off $100 and do it for $150. Since I have already arranged a friend to help move furniture I agree to the price. There was no deep cleaning done the tech steam the carpets just as any other service company I have used. He missed areas in each room and refused to steam the areas when I pointed it out stating he did them even though they were dry areas. The only area where I seem a difference were my stairs that were very dirty. I bought a Bissell carpet cleaner $300 2 weeks after their services and u can see in the pictures the dirt I've pulled out of a small area my living room."

"We have used a few cleaning services and have had good and bad results. We tried A One yesterday. The technician tried to upsell us to hundreds of dollars more than the $59 deal. I agreed to pay $125 if he could get the pet stains out. He spent only 16 minutes in the house to do five rooms. He just pushed through it without attempting to rid any of the stains. When he was done, I pointed out all the stains and he said there was nothing more he could do. I have never seen such an unprofessional service person. When the carpet dried the next day most of the stains were back and it looked and smelled terrible. Even a couple stains that had faded from previous cleanings were now darker than ever. I cannot believe the low quality service this guy offered. I didn't bother calling the company because reading some reviews I figured they are like all the other scam companies out there taking advantage of senior citizens. Obviously, I can't recommend them or could ever use them again - waste of money. DO NOT USE THEM!! There are dozens of carpet cleaning companies in Las Vegas. It's hard to believe most of them would not do a better and more professional job. DO NOT USE THEM!!"