Internal Medicine Specialists of Las vegas

"So sorry i have to put this but im a man of importance!!! I have good friends that know good people In Las Vegas The woman who answered the phone must not like her job. I have diabetes and i dont know what to do. When i called this morning she rudely answered my questions. i dont take kindly to disrespect at all in no form or way. I simply asked a question can i speak to the doctor that im assigned to and she rudly asks me if i have insurance.,How can you ask a question with question. If this was my employee i would fire them on spot for bad service.i usually let things go like this but i feel like the service i just got was horrible disgusting and unprofessional"

"I've only been twice so far, but I haven't had an problems with the doctors or reception. Both of the doctors I saw took time to actually listen."

"Out of the top rudeness and unprofessional at the front desk. Losing medical records turned in. They NEVER answer the phone. Their hours are listed at the door and over the web, however they go home 1.5 hrs ahead of listed hours."

"I've had a couple of good doctors here (as they rotate out), but since those doctors left it's been bad. Referrals aren't completed timely, lab requests aren't entered correctly, the MAs are difficult to reach and don't return messages/phone calls (even when they know time is of the essence), and the front office is generally just there to answer phones (customer service is real hit or miss). I hope Dr McKenzie sees this and does something about it."

"I would give the doctor a 5 star because he was amazing &helpful . The assistants and people who answer calls are rude & disrespectful. They dont care about peoples well being . My dad was just diagnosed with cancer he was in california at the time & just need a refferal letter to be seen at a hospital in california . They made him come down here to las vegas to be “seen” at that appointment all that was checked were his vitals and the doctor was more than happy to give us the refferal . The doctor bumped up my dads blood pressurre medicine . This was a friday no prescription was sent over the weekend and its monday i called and now im being sent to peoples desk who never seem to be at their desk & “they will call back” I havent had a good experience with anyone over the phone because even the manager dana was rude when i let her know my concern they cut you off mid sentence & dont care what people have to say . It’s a sad world we live in when people who work in the medical field have no compassion they dont teach you that in medical school. I wouldnt recommened this office to anyone."