Mark Brandon - State Farm Insurance Agent

"5 stars, hands down! I highly recommend Mark A Brandon State Farm Insurance Agency as they consistently exceed my expectations. I switched from another agency because they were non-responsive and i literally had no idea about the details of a policy I've had for years. The moment i switched over, Mark did a full review of my existing policy, provided reasonable options that met my insurance needs and financial situation, explained everything in detail and answered all of my questions. I always get a timely response whenever i contact the office for anything big or small. Very GREAT customer service (Carol is SUPER AMAZING by the way). I recently got into a car accident (5 days ado) and Carol walked me through the whole process step by step and even checked in on me. The Mark Brandon Agency is highly knowledgeable, professional and always kind and helpful!"

"Mark Brandon - State Farm Insurance Agent, Dee Fulton - Office Representative, and staff. I only have good things to say about this office. I have recommended this office to others. Their customer service is second to none. Today Dee Fulton took her time with me to answer all my concerns regarding a new teen driver in my household. My family has been with Mark Brandon - State Farm Insurance Agent for quite some time now. If we have any issue Mark Brandon and his team have always addresses, it. Trust is important to me."

"Mark Bandon's State Farm branch has got to be one of the best customer experiences I've had from any business I've dealt with. Like many others I'm sure, I get a lot of offers from other insurance companies I don't take a second look at because the level of care and service Carol provides any time I call in is at an unbeatable level. Days even when Carol was not there to assist every other Staff/Agent/Rep who assisted me was also phenomenal. Special thanks to Mark because he was the first to set me up, and because of his attention to detail, personality, and attitude I even decided to go with State Farm."

"This branch of State farm is by far one of my greatest experience in any company, all the way from customer service to exceptional rates at a price that works well for me and my life situation. I thank all the ladies at Mark A. Brandon's office for making my experience as seamless as possible. Carol is by far the winner of the gold star for 2023 and 2024. When I first got insured I was scared, I was nervous to have car insurance the price of a pretty penny. However, Carol worked with me to help me get my payments to a reasonable rate along with keeping the same coverage on my car. Along side of that she feels as if she is a second mom to me, like the slogan says... "Like a good neighbor, state farm is there." it definitely doesn't just feel like I'm just here to give them money. In fact, Carol & everybody else in the office make myself & my girlfriend feel like we're part of the family. And I really do appreciate all the hard work they do, it never goes unseen! I've learned a lot more about how insurance works, and how to protect yourself & what decisions to make and what decisions not to make all because of this agency. So I Thank Carol for the awesome service she's given me since I joined them, along with everyone else in the office, Including Mr. Brandon! Definitely one of the best group of people I've ever got to deal with! So golden stars for all of the awesome people in the office! You guys deserve it!! :)"